Cottman Transmission and Total Auto Care

"My husband called and told them that my car was making weird noises. The man on the phone told him if I brought my car in on a Tuesday before 8am he would see me first. I got there at 7:50. I left at 8:40 because no one bothered to show up. It was a waste of not only my time and gas but of my day off. I ended up going to a different mechanic."

"If I could give a zero I would give a zero!! This man messed up my sisters start up switch when it was absoultey fine before she got there She orginally went for a water leak!!! He handed my sistet a screw driver and td her to tighten it up after he or his mechanic obviousley broke it trying to start the car!!! Then SHE screws the piece on backs her car up and the entire key ingnition comes off!!! She then goes in and asks him to help her because the car was in the moddle of the road!!! He shuts hisdoor at the shop and leaves my sister stranded in the moddle of the road!!! What an a++++ I hope you never get any buisness you dont deserve to even have a job!!! You dont know what people are going through atleast fix your mess up!!!"

"Brought my car in to get a transmission replaced, picked up my car with a foot long crack in my windshield. Noticed within a minute of getting my car back. They told me it wasn’t from them but I don’t have a foot long crack let alone any cracks when I gave them my car. Would not recommend trusting them with your vehicle."

"DO NOT USE THIS SHOP!! THEY ARE BACK YARD MACHANICS THAT DO NOT KNOW WHAT THEY ARE DOING!!. Please listen. I spent $4389.94. To get a transmission replaced in a car that had no other issues! I mean none... I was originally told it would take 10 days to replace the transmission, which turned into 3 months!!! I've only had the car back a couple weeks and you can smell the transmission fluid burning! I bought the car to the dealer who said the car was leaking transmission fluid. He also noticed that NO oil was missing from the car and informed me to bring it back. I did just that, And VANCE told me nothing was wrong! Lies! I should have read previous reviews. They will tell you nothing wrong, when you know something is wrong..I'm driving the car and the car states that" transmission is hot, engine idle".. I bought the car back and this man is telling me the car is leaking oil, which is a lie. Now the dealer do not want to even look at the car, because Cottmans did work.. Now I'm out of $4389.94. Because they would never admit, they didn't do the job right. What VANCE said was "the transmission didn't fall-out "...wow..What he did admit to is that they cut my muffler in the process of changing the transmission, which he did pay for. But refused to take responsibility for a leaking transmission weeks after installation.. PLEASE BRING YOUR CAR TO THE DEALER! THESE PEOPLE WILL RIP YOU OFF! RUN!! I HAVE BEEN FUSSING WITH VINCE/VANCE FOR 3 MONTHS! With no resolution! This man do not care.. trust me..."

"This Shop is First Class! Very professional, and the prices were extremely competitive. The owner was a very nice gentleman, I really know nothing about cars, he took the time to explain exactly what was wrong with my transmission and explained it in a way I could understand. If you are looking for a no pressure atmosphere, where timely, professional, and Quality work matter, Look no further! These guys are top-notch!"