Luxury Nails and Spa

"I love this place and have been here many many times but recently I stopped going because of the way my nails have turned out. They are very bumpy and uneven. The guy doing my nails today didn’t even apply a clear coat before putting the gel color on. My nails were still rough and not filed down. Not impressed."

"A friend and I went to this nail salon and both got a full set with gel polish. The whole process was very rushed and my nails turned out bumpy and uneven. The shape was so bad and my nails were lifting after 3 days. I went back to the salon to see if they could fix them and they told me that they weren’t lifting and he just started filing and drilling my real nails underneath the acrylics. I reiterated that the backs of my nails near the cuticle were getting caught on things etc and he just kept trying to tell me that they were going to last three weeks even though they didn’t even last 3 days since the initial application. I left frustrated since the problem wasn’t fixed and took myself over to harmony nails where they did the best job. My advice is to stay far away from luxury nails and bring your service to harmony nails down the street they did an amazing job and were very patient and accommodating."

"Super disappointed at my visit to this nail salon. This is my 4th time going and was by far my worst experience. The last time I got a design and honestly was decently impressed so got cat eye nails this time. They look awful. You can see black peaking out from under the color and they clearly didn't even try with the magnet. Its splotchy and ugly at best. I even mentioned to the man doing my nails that I was unhappy with how it looked and then he said there was no way he could control it. On top of that I told him there was an issue with the base black and he told me not to worry you wouldn't see it. You do. It looks like there's a crack in my nail. This is such a bad nail polish job that I wasn't even excited to show anyone my new nails. Very disappointed as I thought I'd found such a great spot but now they've lost a customer."

"Today was my first and last time going to this nail shop, I was really excited to go after reading the reviews and calling prior (2/6/22) to ask if they could do designs, upon being told yes and that an appointment wasn't need I came in today (2/7/22). I showed them the design, shape, and length I wanted. The guy who did my nails made a couple of comments that made me unsure of whether or not he could do the design I asked for originally asked for and I offered to change my design and he said that it was okay and I didn't need to change it- first red flag. Throughout getting my nails done I told him I noticed one of my nails was shorter than all of the other ones and I didn't want my nails to be that short. He basically ignored my statement and said "it's okay, I'll file them,"- this was the second red flag. When he began to do my design I knew he couldn't do it, but he decided not to make that known until after curing the first part of the design on my nails. I know not all shops can do certain designs which is why I came with back up options prepared, but instead he did whatever he wanted on my nails after finally telling me he couldn't do the original design- this was the final red flag. The shape isn't even sharp and it's very crooked on a few of my nails, the French isn't executed well and to be frank messily done, and the design looks like my youngest sister did it. I'm giving them two stars versus one because my pedicure went well and the price wasn't as much as places I usually go to, but I guess you get what you pay for."

"I had made an appointment with this place for myself and my best friend as she was going to be surprised with an engagement that day. We came in and the first guy was friendly, and he did my nails. But the lady that did my friends nails didn’t say much of anything. She continued her conversations with her coworkers but barely said a single word to my friend almost ignoring her completely. The guy doing my nails ended up doing all the chatting with both me and my friend. He was nice, but didn’t listen when I said “please don’t file my nails at all because I just did that yesterday.” He filed them anyway and left them with pieces hanging that tore off and they caught on the nail polish and any fabric… they didn’t get buffed well which was annoying. And as you can see in the pictures the polish was done very messily and even though I was super careful they chipped because of how he filed my nails. They were so quick, I think it took all of 5-7 minutes for the entire thing. They literally had one other client and yet they so clearly wanted to get rid of us as quickly as possible. I got charged before they did the polish which I’m sure is probably normal, but then I even kindly gave them a $20 tip! And they STILL did a rough job… I did a lot of research before choosing a place and landed on this place based on reviews… I will not return here and wish to god I could get my money back, especially the large tip which was not earned by any means… I spent all that money for a good time with my friend and ended up with mostly bad service and chipped nails that I had to remove the polish and re-file the SAME DAY just to fix…"