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Ray Brandt Collision Center
1020 Edenborn Avenue, Metairie, Louisiana, United States
About the Ray Brandt Collision Center
Ray Brandt Collision Center is a top-rated car repair facility located at 1020 Edenborn Avenue in Metairie, Louisiana. Our team of expert technicians specializes in collision repair, providing high-quality services to restore your vehicle to its pre-accident condition. With state-of-the-art equipment and years of experience, we are dedicated to delivering exceptional results and excellent customer service. Whether your car has been in a minor fender bender or a major collision, you can trust Ray Brandt Collision Center to get you back on the road safely and efficiently.
Photos of Ray Brandt Collision Center
1020 Edenborn Ave, Metairie, LA 70001, United States
Opening hours of Ray Brandt Collision Center
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Ray Brandt Collision Center
"Excuse after excuse and broken promises. Terrible communication about the repairs and when it might be ready. 60 days"
"I went in to take and try to give them some business so they can take and tell me how much it would be to get my car fixed their the guy told me to come back at 2:00 never went back"
"My most recent experience with Ray Brandt Collision centers, Edenborn, was quite the odyssey: The previous two, which were fine: these experiences seeved as the impetus for my returning for a major collision repair. I’ll spare you the intimate detail. Suffice to say that communication and updates about parts delivery, erroneous information given about same, delayed repair Communications, and a manager, Wyatt, who was simply rude and confrontational are the highlights of my experience . At one point, Wyatt actually said to me, “well, I can button up your car, and you can come and take it out of here right now!” POOR Communication! POOR service recovery measures! POOR customer service! I would not recommend, consequentially, the Ray Brandt, collision center on Edenborn, Met, Louisiana; nor, will I ever return. Customer, beware!"
"I do not recommend Ray Brandt Collision Center. We had a poor experience overall. We were told the duration of time for repairs would be 7 days. It took one month. We were not updated with the repair status; we had to call to find out about the status. When we received the car there were smudges that needed to be buffed out and a film on the windows that wouldn’t wipe off. We went back to the collision center to have the spot buffed out and windows cleaned. The person brought the car out and there was still film on the windows. We will be taking our business elsewhere the next time we need repairs."
"So this has been a nightmare! My car was brought to the Hyundai Collision Center in June of 2021 after a hit and run accident. I had to call every single day in order to find out the status on repairs. Every time I did get in contact with the collision center advisor he always said he’d call back and NEVER did. So fast forward to September 2021, there’s a hurricane and ok it’s understandable repairs would be delayed but once again I was never notified about anything. I called regarding the status of my car over and over until finally at the end of the month I was able to take it home. Everything SEEMED fine until it got cold in late December/January so I called again to inform them that the headlight they replaced during the repairs was fogging up. Now I’m no mechanic but a brand new headlight is not supposed to fog up. So I call again after being told there’s a warranty on repairs. I even took the time to go down to the shop and have a picture of my paperwork and the headlight in question taken. The guy who took the picture was rude and now to date again I’m getting the run around again after being told there is a warranty which they DON’T honor. Charlie is either never there or somewhere else and NEVER returns any calls. This has been since December since I’ve been calling literally 60 days after receiving my car back. This is frustrating if it was fixed right the first time this wouldn’t be an issue. Do yourself a favor and find another collision center. I will be lodging a complaint with the better business bureau."
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