Lakeside Toyota Collision Center
3224 36th Street, Metairie, Louisiana, United States
About the Lakeside Toyota Collision Center
Lakeside Toyota Collision Center is a leading car repair facility located at 3224 36th Street in Metairie, Louisiana. Our expert technicians specialize in restoring vehicles to their pre-accident condition, using state-of-the-art equipment and techniques. Whether you've been in a minor fender bender or a major collision, you can trust Lakeside Toyota Collision Center to provide high-quality repairs and exceptional customer service. Visit us today and let us get your car back on the road looking and running like new.
Photos of Lakeside Toyota Collision Center
3224 36th St, Metairie, LA 70001, United States
Opening hours of Lakeside Toyota Collision Center
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Lakeside Toyota Collision Center
"Warning, they will damage your property and not accept responsibility for their actions. I had paint work done there. When I picked up my car, the key fob was severely damaged. I pointed this out to the employees and they said "this is how you gave it to us". I asked the manager (Lisa) to help and she said she wasn't willing to help me. Actually, she got in a vehicle, drove away, and left me to deal with the employee who accused me of giving him a key fob in this condition. Please see the pictures, it looks like it was exposed to chemicals or something. I'm guessing that this isn't an isolated incident because after receiving my car, I noticed some really bad places in the paint job they had performed. I attempted to contact Lisa's supervisor to give them an opportunity to correct the situation, but he would not return my call. Stay away, don't trust these people with your property. Please don't just take my word for it, see the attached pictures. (There are more issues with the paint than pictured, just too many to post) UPDATE: It was also found that they replaced my windshield without notifying me (I’m unsure why they would have damaged the windshield when painting the vehicle). And, when installing the new windshield, they pinched the upper seal really badly in one spot. Toyota Corporate and Lakeside upper management team have been very responsive, though. I have to give their customer support personnel all the credit, they have made me feel like they understand that they have a problem in the collision center and want to move forward with me to make things right. They have kindly promised to provide me with a replacement key fob and are working on scheduling a meeting to inspect the workmanship on my vehicle. I will continue to update this post with new findings and the final outcome."
"Cornell was so helpful and patient with me. I always dread doing car related things- worried I’m going to overpay or be taken advantage of but this was the most seamless repair I’ve ever experienced. Thank you!"
"Lakeside Toyota collision center is an upstanding service company. They worked on my cars for over 3 years. They have excellent outstanding customer service and are very supportive. Their bodywork on cars is perfection. The rep. Mr. Cornell has helped me with numerous repairs for my car, and his communication skills are superlatively good."
"I can honestly say Mr. Cornell is the best. Extremely professional and straightforward. He also saved me A LOT of money. My car was in a hit and run and they were saying it had to be totaled out but Mr. Cornell felt my pain and made a miracle happen and fixed my car. He also did it in a timely manner. If you have a problem bring your car over and ask for Cornell. Tell them I sent you. Lakeside Toyota Collision Center is the home for my repairs from now on. Great service all around."
"I haven’t received my repaired vehicle yet but this review is solely for the excellent customer service and care I received from Lakeside Toyota. Every time I have called, Lakeside has been incredibly reliable, responsive, and accurate. Today I dropped off my car and Enterprise left me abandoned at the time they were supposed to pick me up. I was stuck on hold and Lakeside took it upon themselves to call Enterprise, be firm with them when they contradicted what they told me and then drove me to the rental place to make sure I would not be abandoned with nowhere to go. Howard even waited for me to tell him that Enterprise had a car for me and told me he would’ve driven me all the way to the French Quarter if I needed. Everyone at Lakeside was kind, sweet, and made sure I was taken care of. This has been a wonderful experience and a stark contrast from the experience I had with Enterprise."
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