Gonzales Towing & Repair Inc 9087 Louisiana 941, Gonzales, LA 70737

"This is the worst place EVER. Their goal is to keep your car until they’re able to sell it. I was given the run around and they were hoping I would give up. 6 trips to be exact. The old woman who was only hired because it’s her family’s business is HORRIBLE. No customer service at all. Any other company would have let her go just by reading the reviews just about her. She lied and said she didn’t have paperwork she had. I had the DMV call her and the paperwork magically appeared. Then when I went to pay she said they only accepted cash after I told her and she watched me move money on my phone to pay with a card. She also said over the phone that they take card payments. Nothing posted about cash. I’m not done with just posting a review though. I PROMISE. Be careful if you ever have to deal with this clown of a place."

"Yancy provided quick and efficient service! Our tire blew out on the interstate and they came to tow our car within 20 min and got us to a tire place they recommended that was close and convenient for us to come back the next day. He also gave us a discount because they said they were going in the same direction we needed to go anyways. Appreciate the great customer service and peace of mind he gave us while taking care of us. Definitely recommend 10/10 if you need towing services!"

"Yancy and ms ruby Have went over, above and beyond with towing my vehicle. Ms Ruby did a great job assisting me as I prepared to pick up my vehicle. Yancy has always responded every time we’ve requested his services when needed. Thank y’all so much !! Jennifer and Rajah"

"Quite honestly the most disrespectful and inconsiderate towing company I have experienced. When someone gets their vehicle towed, it is never an enjoyable experience, but the staff should be respectful during that process especially considering it is a transaction between that company and a vehicle owner. I called over the weekend to get the vehicle and asked how much the charge would be which is important when one can only pay with cash, and the customer service representative was blatantly rude when I called again asking how much cash to bring. He told me there would a 25$ charge each phone call and referred to me as “bro” throughout the process. Do not involve yourself with this company in any capacity if you do not want a headache."

"This towing business is the best. He's 1 of a kind.He was close today but he meet me at his yard and let me get my Husband belongs out of the van. He's very nice, and concerned. I highly recommend him for the best towing company in Louisiana. I Pray that he take over the business that roadrunner have. I really believe he deserves it. MAY GOD CONTINUE TO BLESS YOU AND YOUR FAMILY. THANK YOU FOR BEING SO AWESOME. YOU ARE THE BEST."