Enterprise Rent-A-Car 1212 Albertson Parkway, Broussard, LA 70518

"I called on a Monday requesting a rental for Wednesday. Wednesday I received a call stating that they had no rentals available and were going to send me to another location. I was fine with that and asked them to confirm that they were ready for me to pick the car up. They said they would. I waited 45 minutes and had no call back. I tried calling multiple times and received no answer back. I tried calling the main enterprise hotline to see if any other rentals were available in the city and enterprise kept asking if I wanted to cancel the reservation so I finally said yes."

"I'm sorry this review is a little overdue but thank you very much Mr Reggie for everything you did with helping me with my rental car after my car accident... This man is very kind and considerate to his customers I would definitely go back to this location just for the customer service thanks again Mr Reggie!"

"Made two reservations. Both times I showed up, no cars were available. I had to miss a business meeting in Dallas. No one cared at the business. I really hate that they do this to our community."

"Prices were extremely high due to supply and demand after a hurricane, which is sad and ridiculous. I called and booked over the phone. Reservation was setup for 7:30am. When I arrived the sign on the door said open at 8:00. So I waited 30 minutes to find out the car wasn’t ready and had to wait another 25 minutes for them to “clean it”. When I got the car it was still dirty and had very obviously been smoked in. It also had a low tire and expired registration. If I can help it, this was my last enterprise rental."

"Kaitlyn is always super helpful and friendly. Update, the helpfulness was short-lived. As a corporate customer that places reservations several weeks in advance, you would expect to have a vehicle each time you come to pick up. Very frustrating when you come at the end of the day and there is no vehicle and you have not received a call (more than 1hour before end of day) that there will be no vehicles. Being unable to report to work the next day as a corporate customer with a corporate account renting several times per month and not having a vehicle available is unacceptable. I will be reporting this issue. Tired of the excuses."