Hollingsworth Richards Collision Center

"On March 11, 2024, I brought my car to get repaired. I needed the bumper fixed to my car. I am so happy with this company. I always use this company for my collision repairs. They are very professional and nice. Also, what made me very happy, they vacuumed and cleaned my car. I did not expect them to do this. I am very happy with Hollingsworth Richards Collision Center and I would recommend them to anyone."

"Had appointment Mon 800 didn't get to it till Fri and they didn't lock key in truck"

"Called and checked on my truck. I was told it would be ready Friday afternoon and went there at 3 p.m. was them told it wouldn't be ready till Monday because they had to detail it come to find out I had an imperfection in the paint repair a loose cap on the bumper and they had not applied the model decal on the back of the truck the manager gave a series of excuses why the work would not be done Friday as promised and no Solutions as to getting it done so basically I was lied to I was called a liar by the staff saying that they never said it was going to be done I was giving excuses and no solution the Rectify their mishandling of the job. To me, this is a complete lack of integrity. Buy multiple members of the staff. I have my own business, and I can assure you I wouldn't be in good standing with my customers if I treated my customers the way I've been treated there"

"This company has horrible customer service and horrible communication skills. The worker Daryn is very arrogant and was very unprofessional. He could not answer any of my questions and always had to reach out to a tech to get the answers. When my car was ready for pick up it had more issues than when it was delivered there. I had to go there three times after pickup for sensor issues and Daryn told me I would have to take it to the dealership because it’s still under warranty. My car was very dirty with white dust on my mats and leaves on my seat. I give this company a -0 rating and I would not recommend anyone to use this company!!!!!"

"Just want to say how great my experience was with this company!! Called, sent my estimate over, waited for parts to come in, brought my car in and three weeks later my car was fixed! Very helpful with first timers. Communication between everything was great. The staff was nice and friendly. I highly recommend them for your car repairs."