Rocket Collision and Service (AllStar Collision Max)

"Devon is the absolute worst person I have even encountered. She held my car hostage as she has done so many others. Used storage fees to hold my car, when I came to pick up my car Brad Owens had my car still in a bay with the hood up. She told me to pay the $2000+ extra or I wasn't going to get my car. On top of that, they purposely damaged the car to increase the supplemental claim with the insurance company. PLEASE AVOID AT ALL COST. I took my car in for a front bumper replacement and ended up leaving with a slipping transmission and no A/C."

"This place is great. I think the real SCAM on here are these reviews that suddenly popped up. The business has only been open for a year or two. No way that many people suddenly decided to post negative reviews. Sounds like one disgruntled customer with a vendetta and some fake google accounts. Allstar does good work at fair prices. I would take my car there."

"Being a resident in Baton Rouge my whole life, I have heard horror stories about Mr. Greg Owens operations here in Baton Rouge. It saddens me that after all the lawsuits, fillings with the BBB, and state attorney general this man is still able to carry out business. Let’s clean up Baton Rouge and shutdown the operations down. It’s been wayyy too long and way too many people taken advantage of. I have told my family and friends for years about this place, and after reading a news story recently it seems it still carries on. Shame on you Mr. Owens. This will all catch up to you one day"

"Super nice! New to Baton Rouge and they were first to come up on google. Very quick! Dropped it off Wednesday afternoon and got to pick it up Friday afternoon. Nicole and her team did a great job and my busted up fender looks brand new again. Thank y’all so much and that was a nice car wash too! :)"

"They MIGHT be getting better!! I took my car in because I was rear ended and wanted my back bumper fixed. This place was recommended by the insurance company of the guy that hit me, and I realize now I should've gone somewhere else. When I dropped my car off there was visible damage to the back bumper, and also previous damage to the back bumper due to a prior collision. When they called me to ask about the damage on the back left I told them directly that it was from a past incident and not caused by the incident that caused me to be there now. So...they fixed my back bumper. It looks OK. However, when I went to pick my car up there was a serious gash in the drivers side FRONT bum that was NOT there when I dropped it off! The manager tried to pull up the pictures that are supposedly taken when I dropped it off of all 4 sides, however she was "unable" to access them. She reassured me she would speak to her techs and the owners and get back to me. This was 6-8-17. Today is July 4th. I have called and spoken to the Manager on at least 4 occasions and it is excuse after excuse. All lies. How do I know she is lying? I told her to produce the pictures of my "existing" damage that they promised they photographed and I would PAY them to fix my front bumper. Why turn down my business? Why not be responsible and own up to the fact that this damage occurred on their watch? Why would I take my car in with a back bumper that needed fixed, and not have them paint the front bumper that was supposedly "previously" damaged? It WASN'T damaged when I drove it onto their lot. Do NOT use this place to fix your vehicles, it will come out looking worse than when you take it in. UPDATE: I received a call today out of the blue by the sweetest lady I believe her name was Teresa, and she introduced herself as the new manager of Collision Max. She then said that she needed to fix something for me. I was slightly stunned, and honestly thought it was someone pulling my leg! So I was going to go through the whole overview of what took place, but she simply told me to bring the car down anytime and they would fix it for me! She sounded like she didn't even know what happened, and didn't care...she just wants to fix it! AWESOMENESS! Now that the previous manager is GONE, I would absolutely recommend Collision Max! Great new manager. I'm going with 4 stars, and when my bumper is fixed I will make a 5! UPDATE: So I have raised the rating from negative 5 stars to a POSITIVE 5 stars! I took my car in and they repaired the damage I that happened while it was there to be fixed for no cost! The real kicker is the day before I was scheduled to take it in I got rear ended AGIAN! This time is was much worse. So I didn't make the fellow that hit me go through his insurance and when I got there Teresa (the awesome new manager) gave me an estimate and the gentleman that hit me was called and paid over the phone for my additional repairs. So I got a new back and front bumper, painted and it looks AWESOME! The body guy is GREAT as well, and he even detailed my car which was completely unexpected. But I appreciate it. If y'all need your bodywork done go to Collison Max! Teresa is awesome. Thanks!"