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Natural Beauty: Hair & Beauty LLC
2150 North Mall Drive, Alexandria, Louisiana, United States
About the Natural Beauty: Hair & Beauty LLC
Natural Beauty: Hair & Beauty LLC is a premier hair care and spa institution located at 2150 North Mall Drive in Alexandria, Louisiana, United States. Our skilled team of professionals are dedicated to helping you achieve your desired look and feel your best. From haircuts and styling to rejuvenating spa treatments, we offer a wide range of services to meet all of your beauty needs. Experience the ultimate pampering and relaxation at Natural Beauty: Hair & Beauty LLC.
Photos of Natural Beauty: Hair & Beauty LLC
2150 N Mall Dr, Alexandria, LA 71301, United States
Opening hours of Natural Beauty: Hair & Beauty LLC
Monday:
Closed
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 12:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 19:00
Sunday:
Closed
Reviews of Natural Beauty: Hair & Beauty LLC
"One of the Best in town!!!! Very knowledgeable and caring towards her clients. Definitely recommend her to anyone."
"As a local guide reviewer by Google. My only issue is the stylist didn't care for my opinion when doing my hair, she didn't care about the type of style we agreed on, but instead did something different without my permission. I spent $265 and came out looking like a cartoon character(B.AP.S), I asked her politely to fix my hairstyle and she refused to, instead insulted me in front of other customers. Stated,it’s my fault for buying cheap hair, informed me to take it down myself, because she didn't see anything wrong with it. She used a ton of oil and products on my sew-in not including a half of bottle of hair glue. It took another stylist two hours to take down all the glue. However, being extra rude, for no reason is unprofessional, especially when I tipped her well."
"She is an old school knowledgeable cosmetologist, who means well. However, there is a reason why her prices are so low. I had called the day before to receive a quote for a particular service. She asked me to write a note for the service under another since it wasn't listed separately. Also, she did inform me she would be working on a client but coild still squeeze me in which I was happy for and I agreed to. Unfortunately, she did not have share a definite set price which I realized at the end of the appointment when she came up with a price on spot. Throughout my service though she was very friendly but was unable to perform the service in a timely matter because she constantly was thrown off track talking with other clients in the room. My hair was not fully clean having hair grease in it (as I had unknowingly thought my hair needed to be slightly unclean for the hairstyle I wanted to do). I was wrong, and she corrected me which was okay and I welcomed openly. My biggest problem with her is that she made it a point to discuss it over and over again in front of other clients. To me, if you aren't comfortable then why take the job? I would have understood if she couldn't! Towards the end when we were discussing how the payment would go, and the amount she came up with on spot (which I was not happy about because this was not mentioned the day before when I had asked for a quote), she then went on to attempt to embarrass me again in front of her clients about my lack of knowledge on hair. For my service, I needed her to use the blow dryer with an attachment which she does not have available. She used a blow dryer and a big brush which was not as effective and quite frankly, I could have just done at home by myself. All throughout the hair appointment in front of clients, she made mention to the fact that I didn't have enough money to wash my hair, in which I had to correct her. Again, this was happening all in front of other clients. Towards the end of my appointment, I asked her to please call me aside to discuss these things, but instead of respecting my boundaries, she decided to tell me, "well I'm doing you a favor because I love you and that's why it's okay to have these discussions in front of other clients". Again, she knows hair, but she didn't understand proper customer service etiquette, recognizing that not all people fully grasp the intricacies of black hair, and the importance of honoring your client's dignity while they learn without shame. As I quickly got up to leave she proceeded to follow me, yelling, because I told her I would no longer be coming back (this being my first time). The lack of customer service and professionalism is enough of a reason to never come back to this hair salon again. Old school had gems but there's a reason why so many salons have died out. It's better to just pay somebody full price who not only has the skill, but the professionalism to match. I'm sorry to anyone else who has experienced what I experienced and I also apologized to the other women in hair salon for the chaos. Update: She told me the price was $20 at the salon which I paid, but after this review, she attempted to request $5 more on Cashapp stating I didn't pay the full amount. Beware of her changing prices. What's on her website doesn't match what you will get in person. She's is very good at what she does and again, she means well, but it's definitely a gamble."
"I am so glad we found Kink Dreamz.My daughter has a very tender head and we have had issues finding someone who can be patient and gentle enough for her. But Whitley dose a wonderful job with kids, and her work is %100 top quality. She takes her time and is consistent with her work. I highly recommend her!"
"Whitley is a great stylist! She values the importance of healthy hair. She takes time to give you helpful tips and her work is great!"
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