JCPenney Salon
3541 Masonic Drive, Alexandria, Louisiana 71301
About the JCPenney Salon
JCPenney Salon in Alexandria, Louisiana is a premier beauty destination located at 3541 Masonic Drive. Our salon offers a wide range of hair care services, including cuts, styling, coloring, and treatments, all provided by our team of skilled and experienced stylists. In addition to our salon services, we also offer a selection of high-quality hair care products for purchase in-store. Visit JCPenney Salon for a luxurious and rejuvenating experience that will leave you looking and feeling your best.
Photos of JCPenney Salon
3541 Masonic Dr, Alexandria, LA 71301, United States
Opening hours of JCPenney Salon
Monday:
11:00 - 19:00
Tuesday:
11:00 - 19:00
Wednesday:
11:00 - 19:00
Thursday:
11:00 - 19:00
Friday:
11:00 - 19:00
Saturday:
11:00 - 19:00
Sunday:
12:00 - 18:00
Reviews of JCPenney Salon
"Had a 4pm appointment with Alyssa although fairly certain that it was supposed to be Laura. Last minute appointment so I'm grateful and arrive on time. Was told she was finishing up blow drying a client. No problem. Figure 5, 10 minutes. Forty minutes later she finishes. No acknowledgement the whole time. Not even when finished. Just ignored me. If I was a walk in then ok but I made an appointment which means I value their time to make and keep an appointment. My time was not valued and I was definitely not valued as a customer. Having worked in customer service since I was a kid, I'm usually pretty patient especially if someone acknowledges it. Any sort of acknowledgement would have eased my frustration significantly. Nothing. Told the older lady who checked me in that I was leaving after waiting 40 minutes especially since I was never acknowledged and told her to have a good one. 0 out of 5 stars."
"Ms Katie is the best!!! She gives amazing haircuts to kids and grownups !!! She gets you in and out in no time !!! Her haircuts are amazing!!!! Go see Ms Katie y'all !!!!!"
"My daughter's hair is soooo..... thick and waves mixed with curls can leave her hair in knots. Katie took good care of her and was polite and very helpful in getting her hair layered and thinned some. We will be back to see Katie in the future."
"Booked appointments several days in advance only to be cancelled at the last minute for one of them. Because their 1:00 had booked online and then had to go get products, she called me at 1:20pm and acted like it was no big deal to cancel and ask me to reschedule. I'm sorry, but if you're not ready at your appointment time, then you should have to reschedule. I wish I could give 0 stars. Don’t book with Jhada Story, she won’t value your time or business."
"If I could give a NEGATIVE it would be a NEGATIVE 5 Stars. This is the 4th time in 3 months I have brought my kids to get a haircut. JC Penney has a huge advertisement of Walk Ins Welcome sign out in front of their store as well as advertising elsewhere. Each time we have "walked in" ironically we were told the same thing. Yes I know it may sound I made it up, but it's as if its scripted. We have been told each time "we are booked up for the rest of the day and we are short on stylist". If JC Penny Salon has this issue they need to STOP advertising "Walk Ins Welcome " because they are NOT WELCOME."
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