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National Car Rental
5103 Hollywood Avenue, Shreveport, Louisiana, United States
About the National Car Rental
National Car Rental is a trusted car rental institution located at 5103 Hollywood Avenue in Shreveport, Louisiana, United States. With a wide range of vehicles to choose from, including sedans, SUVs, and trucks, National Car Rental provides convenient and reliable transportation solutions for both business and leisure travelers. Their friendly and knowledgeable staff are dedicated to ensuring a seamless rental experience for all customers. Whether you need a vehicle for a day, a week, or longer, National Car Rental is committed to meeting your transportation needs with top-notch service and competitive rates.
Photos of National Car Rental
5103 Hollywood Ave, Shreveport, LA 71109, United States
Opening hours of National Car Rental
Monday:
08:00 - 00:00
Tuesday:
08:00 - 00:00
Wednesday:
08:00 - 00:00
Thursday:
08:00 - 00:00
Friday:
08:00 - 00:00
Saturday:
08:00 - 23:00
Sunday:
08:00 - ?
Reviews of National Car Rental
"It brings me pleasure to submit a “5- STAR ⭐️ Review” for “Jacob Cassell,” at National Rental Car located in Shreveport, LA. Regional Airport. Jacob delivered an “EXCEPTIONAL Customer Experience that left me “THRILLED!” Jacob and Branch Manager “Tre Nix,” understands what Tailor-Made service is all about and they are definitely an asset to the National Rental Car Company. I arrived at the rental location and explained my past experiences (with other employees) where their location did not have cars available for a one-way trip per my reservation. They listened, emphasized and were very welcoming and compassionate. They apologized and guaranteed me that I was going to have a great experience this time around and they made sure that I was going to have a car for my trip. I also had questions about the online app not showing unlimited miles and they explained not to worry and that they would make sure the system is updated and I wouldn’t be charged. Overall it was such a joy working with the Shreveport National Location and Jacob along with Tre did not hesitate in helping me. They displayed a great representation of Leadership and were full of positive vibes, very efficient, helpful, friendly and thorough. Words cannot express my appreciation for Jacob and his professionalism, leadership and courteous service. Thank You Tre and Jacob for making me feel Valued, Important, and Appreciated as a customer. I was “Completely Satisfied” and will continue to recommend National Car Rental to all of my Family, Friends and Business Colleagues. ~ D. Bolden"
"I did not know what to do with the car when I got back to the rental place. There was no one to direct me so I just parked at an empty stall that I was able to find. Then went in to check what they wanted me to do with the car. The lady said to leave the key at the counter. When I went out to get my belongings from the car I forgot I locked the car. So I had to go back to the counter and have the lady unlock the car. Over all it was not a good experience like other rental places."
"I love the National reps at the Shreveport airport. I've flown down there multiple times, and every time the agents have been great. Tre was a great resource this time, making sure that everything with the car was perfect before I got it, being patient with the hassle of dealing with the business account, and just being nice."
"Alot of changes have taken place herein the last few months. I had interaction with 2 different reps at this location recently. First lady ran my card and total was more than I anticipated. I made a payment on my card and had it processed only to be told ahe could only run my card once in 24 hours. The amount was $120 more than the estimated total in my app when I made the reservation. So 24 hours later I return to a very rude you man who refused to get me a manger. He said there was not one available. I asked him if he could call one and he told me no. He refused my secured credit card that I have always used just for car rental purposes, the same one the lady ran the day before ,mind you.. It allows me to be flexible with the up and down of car rental market prices and the different length off time from 2 days to 2 weeks I need to rent depending on current business endeavors. I have always referred people to national/enterprise. I work all over the United States. I visit many airports and many national and enterprise locations. This is the only location that I have ever encountered these issues at. I will definitely be on the look out for more. Customer friendly reps in the future. I hope I can give this place a better review at a later time but for now 1 star is as good as it gets"
"I'm not one to typically write bad reviews but this car was bad enough that I felt I needed to. The front tire had a slow leak in it and I had to fill it up multiple times, and I only had the car for 24hrs. There were maintenance check engine lights on. And the worst part is that the car had obviously been smoked in for a long time, it smelled awful. So bad I had to drive with the windows down. Its actually quite impressive how terrible the car smelled given that it was only a couple years old. However, my interaction with the employees was good, but sadly I will not be using National Car rental again"
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