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Enterprise Rent-A-Car
500 Airport Boulevard, Lake Charles, Louisiana, United States
About the Enterprise Rent-A-Car
Enterprise Rent-A-Car is a reputable car rental institution located at 500 Airport Boulevard in Lake Charles, Louisiana, United States. With a wide range of vehicles available for rent, including compact cars, SUVs, and trucks, Enterprise offers convenient and reliable transportation solutions for both business and leisure travelers. Their friendly and knowledgeable staff are dedicated to providing exceptional customer service, making the rental process smooth and hassle-free. Whether you need a vehicle for a weekend getaway or a long-term rental, Enterprise Rent-A-Car is the go-to choice for all your car rental needs in Lake Charles.
Photos of Enterprise Rent-A-Car
500 Airport Blvd, Lake Charles, LA 70607, United States
Opening hours of Enterprise Rent-A-Car
Monday:
09:00 - 23:30
Tuesday:
09:00 - 23:30
Wednesday:
09:00 - 23:30
Thursday:
09:00 - 23:30
Friday:
09:00 - 23:30
Saturday:
12:00 - 16:00
Sunday:
09:00 - 23:30
Reviews of Enterprise Rent-A-Car
"I am sorry to say this but tring to rent a car at this location, I was treated with the worst act of racism that I have had the displeasure to witness in the last 50 years of my life. The emoyees at this location treated me as if I were beneath their feet. I reserved a car 3 days in advance. When I showed up to pick up the car and they made me sit there for three hours while the rented cars to several other people then told me they had no car for me to rent. At this point I was forced to walk all of the way from the airport in Lake Charles, LA to Moss Bluff Louisiana where a friend of mine gave me a place to sleep for the night. The following day I went to another rental location in Lake Charles, LA where I was treated worst then Rosa Parks. They told me the only vehicle that was exceptable for me to rent was a sm. Rl versa with paint missing all over the front of the car. How was your last one to leave the office and they offered meA rental carFor a $600 + $300 deposit when my rental was 157I did andAnd I went outtside and they lock the door"
"The rental car places in Lake Charles suck! I dealt with hertz not having cars or calling before I got there. Now I tried enterprise and they call and dont open until 11am the day I need my car. The guy said they will switch it to another enterprise in the area. So I told my husband after dealing with hertz he needs to call today to be sure. What do you know the guy never switched our stuff to the other enterprise and I had plans where I need to leave early in the morning. It’s best to go out of town and rent a car if you can!"
"This occasion for a vehicle rental from Enterprise was a miserable task at best. The location was at the airport and the software in the computer did not allow me to enter the account number. The agent repeatedly requested a credit card, where the State of Louisiana has an account to which to charge regularly our rental vehicles. Pick up time was delayed because 2 vehicles were not ready to be released or dispersed. All this to say, the pick up time was delayed. I ended up having to secure the car with my personal credit card. And upon returning the vehicle, my card was still on file while my office already informed me that they had communicated with the national office and switched the billing information. It was a fairly poor experience, which is unusual for Enterprise. I hope the next time will go more smoothly."
"Wish I could post the pictures of how dirty the vehicle was inside. It was so filthy. Wouldn't usually care, but with what is going on right now. Smh. You are playing with people's lives! Enterprise asked me to contact after review. Contacted twice and no response."
"I have had no issues with them so far and I have been here for business for the past year. They are always willing to help and even have kept certain vehicles ready for me ahead of my arrival. Their customer service skills have always been on point each visit and have always had the answers I needed or found someone with the answers. I couldn't of asked for any better service each time. I know some people may of had issues in the past with this branch but from what I have seen, it has been no problems."
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