Bayou Braces and Dentistry

"(New Iberia Location ONLY) Service here was very professional and the staff was very helpful and informative. I arrived and was able to be seen immediately thanks to them actually honoring the schedule they gave me. The office was very clean as well which is what I expect when going to an orthodontist and/or dentist. I was also very please to see everyone wearing PPE and they had an effective process for temperature checks to ensure the safety and health of everyone. I’d prefer driving an hour and a half here before I EVER go to the Lafayette location again. I did however text about two of my rubber bands coming off as I was getting on the interstate leaving my appointment and was frustrated when I had to wait 2 days for a response which said “It’s no big deal and it won’t affect treatment. Thanks for your payment.....” Yeah well I look like a jack o lantern because my bottoms are missing two bands in the front. Overall the New Iberia location was great."

"1st time at this location & I must say....Loved the atmosphere.. Keyahana Took great care of me! As always :-) Got me in and out & satisfied! Will is also always nice and attentive to my concerns! I appreciate them so much! I’ve watched both of them grow in their career and so proud of them:-)! I will miss them when I remove my braces..... It’s great to see Lam always smiling at the front greeting everyone & very pleasant! Dr Nguyen is amazing, patient & kind! Overall great experience with her and her staff!"

"My first daughter had her braces done here without any problems, excuses and great one on one with Dr Nguyen with awesome results. Her business has grown so fast that the office lost that customer service and attention to detail. The front desk gets mixed up on things. There is NEVER the same orthodontist for every visit. The assistants aren't the same and never explain anything to my daughter when she goes and aren't friendly. Not to mention the HORRIBLE experience we had with the dentist they used to have in that office!!!! Its not the same friendly service anymore and we can't wait until the braces are done with and come off!"

"I have been coming here for roughly three years now, and I really like the work that has been done so far. I had a massive overbite, and it was gone within the first year I began going here. The staff is friendly, and most of the time you're in and out in a timely fashion. The best time to go is early in the morning because it's the quickest. If you go later, you may have to wait a while. Overall my experience has been good with this company. I would recommend to anyone."

"Very friendly staff. Doctor and staff works very well together to make your treatment as smooth as possible. The coordination of staff from beginning to end of treatment is excellent. Thank you Bayou Braces and staff for taking the time to not only make my teeth and gums healthy, but for giving me a high self esteem with an awesome smile to match!"