Ed's Automatic Transmission 145 Sawyer Street, Beaumont, TX 77702

"looks like im not the first with the same experience. went in for just a transmission fluid and filter change. got back home and noticed leaking from the drain plug. went to turn it and it came lose with just my fingers. now i notice the same from the gasket around the drain pan. all the bolts were left finger tight. careless. edit: in reply to the owners reply i think my poor review was waranted. sure they'll take care of the issue now but i dont feel comfortable having this place touch my vehicle anymore. someone in my family has had their transmission rebuilt here and they recomended them and im sure they arent careless when it comes to a big job but going in for a fluid change only, they dont really care in my opinion."

"We brought my sons 2008 Toyota Tundra 4X4 to them. They were fast and efficient. Not only did they replace the transmission for a fair price but got the transfer case working as well. The communication was top notch as they explained every step of the process. We had a very smooth transaction. I would highly recommend this place for any of your transmission and transfer case needs."

"Took my 2018 Ford F150 for transmission shifting problems. They fixed it but 9 months later it starting having shifting problems again. Took it in and they covered it under their warranty. They worked on it for 3 weeks. It now seems to be shifting fine. Thank you Ed’s Transmission for working so hard on getting my truck fixed."

"Super nice folks. No complaints about customer service or price of service. This is just my experience and I’m sure it’s not the norm as the reviews are mostly good. Came highly recommended from others. Got my transmission fluid changed at the end of January and about 2 weeks later when I was doing some suspension work I noticed some sort of fluid on part of the exhaust. It ended up being fluid seeping out of the pan around the gasket. I called and they of course would take care of it but not until the following week. I then decided to see what the bolts were torqued to and low and behold probably 9 or so of the bolts on the pan were loose enough I could remove by hand. It’s more of a trust thing and I’m not gonna come back in for service when bolts can’t be tightened. I know that if I didn't catch it and my transmission started Having problems I would be on the hook for it. Like I said. Nice folks, good price for the service and I’m sure this was an uncommon occurrence but it’s my expirence.."