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Family Auto & Quick Lube Services, Inc.
612 Bennett Road, Lake Charles, Louisiana, United States
About the Family Auto & Quick Lube Services, Inc.
Family Auto & Quick Lube Services, Inc. is a trusted car repair institution located at 612 Bennett Road in Lake Charles, Louisiana, United States. Our dedicated team of professionals is committed to providing top-notch auto repair and maintenance services to ensure your vehicle runs smoothly and efficiently. From quick oil changes to complex engine repairs, we have the expertise and resources to handle all your car care needs. Visit us today and experience the exceptional service that sets us apart from the rest.
Photos of Family Auto & Quick Lube Services, Inc.
612 Bennett Rd, Lake Charles, LA 70607, United States
Opening hours of Family Auto & Quick Lube Services, Inc.
Monday:
07:00 - 17:00
Tuesday:
07:00 - 17:00
Wednesday:
07:00 - 17:00
Thursday:
07:00 - 17:00
Friday:
07:00 - 13:00
Saturday:
Day off
Sunday:
Day off
Reviews of Family Auto & Quick Lube Services, Inc.
"I brought my working car to them .. I had it towed because it was stalling but still cut on and off . Auto zone said it was a sensor but I had it towed to these ppl while I was at work and called them they said it wasn’t the cam sensor it was the timing chain and that it was something he could fix . He said that he fix many of them and that was the problem after diagnosis. He didn’t tell me about any other problems . He said it would be 1900 and I said that was fine and they could start on it . They had my car two weeks inbetween time I would call to check on it and they said everything was going well and should be almost done . Waited some days and called back I was told that my car could not be fixed and that I need to junk it or get a new engine which is risky because the transmission not new . I told them I will tow it back to my house . He said that when he hooked my car to the diagnostic machine it had a lot of problems popped up but the timing chain was what he needed to fix first but didn’t tell me that at the beginning . Charged me 1300 out i pay in cash … I was upset but paid . I got my car towed back looked under the hood and seen that bolts was missing , stuff was broken to my engine and also gloves under my hood ……totally unacceptable work and got my car back in worse condition than when it left . Now I’m carless and feel like I was mishandled . I felt very confident coming to this shop because my brother trust them but this is the worse experience I had and don’t recommend this shop . Doesn’t even deserve one star ."
"Excellent work, fast and very affordable. I highly recommend them. You won't be disappointed."
"These guys went above and beyond in finding the source of my problem. I was expecting the pay a diagnostic just for finding out it was the starter but these guys didn't try to take advantage of me in any way, and when I decided to replace it myself, they handed me the keys. I, though I hope I don't HAVE to, definitely will be linking up with these mechanics in the future."
"I can't say enough good about this business! I'm not from Lake Charles but woke up early to leave town and had a dead battery. I went to the automotive store that advertised being able to change the battery. After selling me a battery he informed me he couldn't install it and sent me across town to another location. Of course they couldn't install it either. I'm an older woman and my car knowledge is limited to putting gas in and popping the hood. I was certain that on a Friday morning no one would take the time for me. They called Family Auto and explained my situation and sent me to these wonderful people. I was almost ready to cry when I arrived on their door. The manager held my hand and told me they would take care of everything. And they did! They really took care of me and really cared. I was on my way in less than an hour! They will have my business whenever I need auto care while in Lake Charles and all my family there knows how wonderful they are!"
"Mike and his team were absolutely amazing and could not have taken better care of us. We were traveling without AC, he said to bring it in and they’d take a look. Less than an hour later, they had us on the road again, with a perfectly fixed AC. The customer service is absolutely wonderful and I could not recommend them more. Thank you so much!"
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