Dollar General,

1871B Staring Lane, Baton Rouge, LA 70810

"Ordered some things online this morning (about 10am/11am) and chose to pick them up, being it's more convenient. One order was set for 2pm-3pm and the other was for 4pm-5pm. Never received a notification for either, so decided to go and get them anyways while we were already out. Got there only to find out that both orders were canceled only because nobody at the store knew anything about DG Pickup. At this time it was around 5pm pushing 6pm. Both workers said they only been there for two weeks and nobody told them about how to operate the DG pickup orders. One said she never had anybody actually use it despite that they actually have a section for the pick up orders behind the registers. The manager really wasn't any help either. He seem frustrated that the worker had to call him for help with the situation, he wasn't there, so she had to phone him. Overheard him say something about "these people", not sure what he meant, but I decided not to engage to save my sanity (he sounded black). Had the worker go through some hand held device where both our orders (my fiance and I) were just waiting there. She went through stating to the manager that we placed an order through them and such. She eventually had to FaceTime him because at one point the device wasn't letting her do something. In the end we were told that everything was gonna have to be paid for full price. We used coupons, so an original total went from $31 to $16. Not bad right, so who really was about to pay $31 when everything came to be $16? We ended up leaving everything and decided to avoid this particular DG. I don't blame the workers, just whoever is supposedly in charge of it and the neglect of not informing the workers on pickup orders. Furthermore if pickup orders is nothing something they do then they need to have their store removed from the pickup order selection."

"This location likes to close whenever they feel like it. They say they close at 9pm but I have been to the store multiple times at 7-8pm and it has been closed. One worker even hid in the back of the store when he had seen m e"

"This particular store was very clean and organized... I've been to this location about 3 years ago and it was a mess... To see it under new management and how well they had turned it around...really says something about the team... I gave 4 stars overall...only if I get that "WOW EXPERIENCE" will you get a 5 star rating from I...nevertheless...GOOD JOB GUYS..."

"I like Dollar General way better than Dollar Tree. However, sometimes it is so disorganized! The prices are good and usually has good selection. Lately, I noticed they have new kitchen towels, art supplies for kids, even bacon, eggs and Digiorno pizza in refrigerator section! Just please get some more order and clean up the stores. That would make the experience so much better!"

"It's a horrible store. It's never clean. The manager thanks everyone stealing. She watches everyone that comes through the door as if they were stealing. But when you bring her something someone stole, she looks at you like she doesn't care. She doesn't have enough crew members working to keep theme store up. She all around has a bad attitude. I don't understand how she still the manager of the store."