Ascension Furniture & Mattress Outlet 38501 Louisiana 42, Prairieville, LA 70769

"***Edit: The fact that i even have to reply to the response is crazy!!! I never pointed blame at you specifically for ordering the wrong part only speaking the truth on the wrong part being ordered. Also, paying for repairs was NEVER an problem! When I called about the recliner YOU were the one that in fact told me it was STILL under WARRANTY!!! I can only assume this is the young lady that handles the repairs because any time a male answers when I've called which was several times they say you're not there but will call me back when you're in! You have called me back all but ONCE in a 3 month time period to tell me the repair guy will be reaching out to me soon but by time you did called I had already spoken and scheduled the repair with him. So yes you've spoken to me personally if I was able to get you on the phone but never initiated the call! I guess a hurt dog will bark. I do appreciate me being on your "priority list" or whatever that means though. The absolute WORSE customer service you will ever receive once they get your money! Delivery took forever more than 3 months after we purchased and several un-returned phone calls later it did get delivered but it was only half my order the other piece took an additional 3 weeks to come in. Fast forward 2 years later recliner has went out called for repair took over a month for someone to come out only for the wrong part to be ordered. Currently still waiting on the repair with hopefully what will be the correct part!!! I would not even be upset if communication was used but don't hold your breathe waiting for that to happen."

"We bought drawers and an entry way table. Great customer service and had it delivered the very next day! We are very pleased and will be back to buy more pieces of furniture."

"The guy in the store was very nice. But after purchasing the bedroom set I got the run around on delivery. The lady wouldn't answer the phone when I called from my phone, so I used someone else's and she answered and still gave me the run around about the bedroom set. Still waiting on delivery."

"The furniture here is very well made, solid and rustic! I am in the market for an accent cabinet to use for gaming, they didn't have quite what I was looking for (pretty specific request). Prices are reasonable for such well made pieces, I recommend stopping in to see what they have."