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Lowe's Home Improvement
12484 Airline Highway, Gonzales, Louisiana, United States
About the Lowe's Home Improvement
Lowe's Home Improvement in Gonzales, Louisiana is a one-stop shop for all your home improvement needs. From furniture to hardware to home goods, this store has everything you need to spruce up your space. Located at 12484 Airline Highway, Lowe's offers a wide selection of products to help you tackle any project, big or small. Whether you're looking to renovate your kitchen, update your outdoor space, or simply add some new decor to your home, Lowe's has you covered. With friendly and knowledgeable staff ready to assist you, Lowe's Home Improvement is the perfect destination for all your home improvement needs.
Photos of Lowe's Home Improvement
12484 Airline Hwy, Gonzales, LA 70737, United States
Opening hours of Lowe's Home Improvement
Monday:
06:00 - 22:00
Tuesday:
06:00 - 22:00
Wednesday:
06:00 - 22:00
Thursday:
06:00 - 22:00
Friday:
06:00 - 22:00
Saturday:
06:00 - 22:00
Sunday:
08:00 - 20:00
Reviews of Lowe's Home Improvement
"This is not the first bad experience with this store but this weekend was the worse. I place an order online Friday morning with all items showing more than one in store. Get a call 3 hours later to tell me, everything was ready but one item wasn't available. Ok, no help in me finding other options. I decided to call the next closest store(Siegn Lane) to me, and they say they had it. I place the order. My contractor went to the other store to pick up the one item that this store did not have only to get to this store and the laminated countertop size they pulled was wrong and damaged. When the contractor go to load the items, he noticed that the other store gave him the wrong item as well. I had to go back there Saturday morning to get the right one. Contractor began the job and noticed a item missing. I called this store to inform them and the person said come back and get it. Out of an almost 800.00 purchase, the item missing was only 10 and change. They starting telling me the know they gave the item but yet I had to purchase another from my local store to finish the job. These people went to look at the camera to see if I was lying. Now, I was also trying to purchase something in place of it so it's not like I wanted the money. I could see if I said one of the higher price items was missing. Last but not least, after the manager comes from looking at the camera, not knowing I knew that's what he was doing, I said, oh so it wasn't in the bag, he proceeded to say, oh, I don't know, I was just making sure she knew how to override or not override.......POOR CUSTOMER SERVICE AND TOO MANY ERRORS"
"Went today to trade in a couple lifetime warranty tools and had a lot of tools out of stock including channel lock brand tools which is very annoying and inconvenient considering they're common tools. I'm very tempted to never buy tools Craftsman & Kobalt tools after this experience even with blowout sales. Home Depot is much better at having Husky tools in stock, but too bad Home Depot isn't closer to my house."
"This location has poor customer service. I have called several times about my delivery order and keep getting placed on hold for long periods of time. I have worked in customer service several years and this has been yet my worst experience every with a consumer. I will not recommend purchasing any appliance from this location. I understand their might be several things going on at a time but this experience is not acceptable at all. I become impatient and usually my patience and acceptance to most things is with empathy and understanding. The importance of being attentive and polite should be evaluated again at this location. Please improve or more valuable customers such as myself will walk out or cancel orders after purchase."
"I am having the worst experience dealing with a warranty replacement on a washer. Calling the store to try to fix your problem is not the answer with these folks. They will continuously pick up the phone and put you on hold until their shift is over. You will be listening to elevator music for as long s you're willing to. You will also be calling over and over to try to figure out if someone is really doing this to you. No one wants to work at that store. If you have a problem, then they look at you as a burden. It's disgusting to have to deal with them."
"Dee was amazing with the way she assisted my wife and I on purchasing our brand new washer and dryer!!"
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