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JCPenney
6201 Bluebonnet Boulevard, Baton Rouge, Louisiana, United States
About the JCPenney
JCPenney is a well-known department store located at 6201 Bluebonnet Boulevard in Baton Rouge, Louisiana. This multi-faceted institution offers a wide range of products including clothing, furniture, home goods, jewelry, and shoes. With a reputation for quality and affordability, JCPenney is a one-stop shop for all your shopping needs. Whether you're looking for a stylish new outfit, updating your home decor, or shopping for the perfect gift, JCPenney has something for everyone. Visit their store today and experience the convenience and selection that has made them a favorite destination for shoppers in Baton Rouge.
Photos of JCPenney
6201 Bluebonnet Blvd, Baton Rouge, LA 70836, United States
Opening hours of JCPenney
Monday:
11:00 - 20:00
Tuesday:
11:00 - 20:00
Wednesday:
11:00 - 20:00
Thursday:
11:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
12:00 - 19:00
Reviews of JCPenney
"Clean, well lit and organized I can find stuff I was looking for. I can try on my clothes and if I didn't like them I did not have to mail them back. I really like my Box stores."
"DO NOT BUY JEWELRY ONLINE! They work with 3rd party vendors and any information you see on the website should not be trusted as JC Penny cannot provide any information on your order. I placed an order on 2/14/24 for a tennis bracelet as a 35th anniversary gift for my wife expecting I was buying through an establishment I could trust. It's an expensive item so I wanted to be sure it was exactly right and she was so excited. The item was stated as in stock with a ship date of the next day. The warranty was billed immediately but after over a week, the item still hadn't shipped. Concerned it hadn't shipped after nearly two weeks I called several times to check progress. Each time I was told sorry it's a 3rd party vendor give it a couple more days. Finally, I demanded they reach out to the vendor and get an update given the item continues to show available online and they were putting a hold on my credit card every couple of days for the balance. I was assured I would hear back in 24-72 hours and still nothing. Unacceptable customer service and misleading sales tactics. There is no balance on the credit card and each transaction on the card is approved and puts a new hold for the balance on the card (which would be ok if it were shipping). Yes, I requested text and email updates to no avail. Sad really, we've patronized the store for years but after this fiasco, never again. And yes, I've now got a warranty on an item I don't possess. Feels a lot like fraud on multiple levels. Customer service reps are friendly but either unable or unwilling to resolve."
"Good variety, a lady on her 50s there in the men's section has no good customer service: "ma'am step to the side", no please, no hello how may I help you, no smile! While a young man in the same department is such a great customer service staff: He is always smiling, asking how he can help, how are you, etc."
"I did a curbside pick up from an online order I had placed using a gift card. It was very quick and easy and I got everything I was looking for. The employee that brought my stuff to me was a little rude, but it still didn't make it a bad experience. I'd use it again. I've also been in the store and the employees working were very helpful. I'm sure I'll be back for more products."
"Great prices on many named brand products. Very well organized and everything was clean and neat. It was hard to find someone to ring me up, the associate that I went to was busy on a personal call and more into it than the customer. Pretty much anything you want, you can find it there. I would still go back again."
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