Popeyes Louisiana Kitchen 11413 Reulet Avenue, Baton Rouge, LA 70816

"6:50pm 1/22/24 Proceeded to the second window, no one was behind me I asked to place a second simple order one biscuit.. the Manager who was standing there with the male cashier in the window stated no and rolled her eyes.. As a Manager #1 where is your customer service. The Manager-so we don’t have a Miss understanding the one the bob and real Thin. As a manager your work performance follow you ever where you go."

"This Popeye's is the slowest and rudest Popeyes I've ever been to you and I love my Popeye's. I waited 10 minutes as the only one in the drive-thru until someone asked me" what do you want?" Then another 20 minutes after they told me to go park on the side and the food was cold and I asked for no pickles and they still gave me pickles."

"12/23/23 4:00pm I sat in the drive thru for 10 minutes before my order was taken by a very rude young lady. I then was told to pull up and my order would be brought out. While sitting for another 30 minutes I observed 3 employees leave the store with food in their hand but I’ve been waiting for 30 minutes until I decide to get out and go in the store to be asked “what was my order”? I was beyond aggravated therefore I asked for a refund. I havent been to this particular store in a long time and this visit reminded me why. Owners need to work on staff and do a thorough training on customer service."

"This location is usually good but a 15-30 minute wait she said. I did a mobile order at 10:15am. They were supposed to open at 10am on Sundays but it was 10:30 am when I pulled up and she said they wouldn't open till 30 minutes. Then she said pull up and park, she would have to run order out to me and that It would be 15 minutes. I waited 45 minutes for my order. This is horrible service and I hope they get it together"

"This is the WORST Popeyes I’ve ever eaten. The chicken was old, cold and dried out. The biscuits over done and hard and still no fries. Guess I’ll have to start eating fried chicken elsewhere. I hear the Blue Store Chicken is extremely good, always fresh and hot. Do better Popeyes. Very Disappointing. I couldn’t eat much of it, because how dried out the chicken was."