Chicken Shack 3939 Pawtucket Street, Baton Rouge, LA 70805

"There's a worker that works here she is always nice and prepare your food very well she makes me want to come back everyday shantell McKinley is her name"

"The service and quality of this place has diminished so greatly. The people you have working in there now are young dumb and flat out unprofessional. They posess zero customer service and behave like a group of idiotic teenagers with their use of profanities and child like antics while they are suppose to be servicing their customers. I guess you have to be a full blown idiot in order to work there now. It will be a long time before I ever visit this location again solely based on the experience I had today. The young silly looking female with that atrocious filthy looking wig on top of her head needs to be fired immediately. She has the worst attitude and has no concept of customer service. I doubt I'll ever support Chicken Shack again simply because of the decline in the quality of workers they have, specifically at this location. Honestly I wouldn't be surprised if all of the locations close down soon because I notice they don't have many customers coming in like they did some years ago which speaks volumes. One last thing, PLEASE COUNT YOUR CHICKEN AND CHECK YOUR ORDER BEFORE LEAVING BECAUSE APPARENTLY THESE DINGBATS CAN'T COUNT EITHER SMH."

"This place has gone DOWNHILL since the original owners sold the company. Employees are visibly eating behind the counter, my order was incorrect (thank God I checked before leaving) and the lady in front of me had an issue also. The restaurant clearly has not has a deep cleaning and the current employees lack basic customer service skills. The new owners are not upholding the legacy of this restaurant and it is heartbreaking."

"Food is always delicious. They are understaffed for the amount of plates they are making. So the girl, while polite, was overwhelmed. She was having to bag all the orders 6 or 7 at a time, call them out, and then print out a bunch more, and finally take a few new orders. Rinse and repeat. Always a good choice for taste but needs more people."

"Came in town for the LSU vs Southern game and this was my first stop. Chicken was fresh, hot and awesome!!! Sides were on point as well. My son had the large shrimp poboy and it was massive!"