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Santos Automotive Center Inc
2637 Conti Street, New Orleans, Louisiana, United States
About the Santos Automotive Center Inc
Santos Automotive Center Inc is a trusted car repair institution located at 2637 Conti Street in New Orleans, Louisiana. With a team of experienced mechanics and state-of-the-art equipment, we provide top-notch automotive services to keep your vehicle running smoothly. Whether you need routine maintenance or major repairs, our friendly staff is dedicated to providing excellent customer service and getting you back on the road quickly and safely. Trust Santos Automotive Center Inc for all your car repair needs in the New Orleans area.
Photos of Santos Automotive Center Inc
2637 Conti St, New Orleans, LA 70119, United States
Opening hours of Santos Automotive Center Inc
Monday:
08:30 - 18:00
Tuesday:
08:30 - 18:00
Wednesday:
08:30 - 18:00
Thursday:
08:30 - 18:00
Friday:
08:30 - 18:00
Saturday:
08:30 - 12:00
Sunday:
Day off
Reviews of Santos Automotive Center Inc
"My lady’s van has been there for months and for them to A) Not fix the problem on the list B) Fix it but not properly C) Fix problem C but somehow it’s messes up problem A D) not fix van in timely manner E) leave the vehicle on Conti vs the in back with the other vehicles so thieves can steal lugnuts and more. This can has been there back and forth for over 3 months and it’s STILL not working properly. This will be the 3rd damn time she is replacing the power steering in a few months. At this point I believe they are taking advantage of her and we will be reporting Santos to the BBB. With over $10k work done right at Santos and it’s STILL not in tip top shape, my only take away is that they take advantage of women, especially black women."
"Honest, efficient, fair. I have a new mechanic shop that I trust. I'd avoided some necessary work on my car because I'd gotten an outrageously high estimate at another shop. Someone I trust referred me to Santos, where they did the work quickly and well at 1/4 the price quoted by other shop. Respectful, no-nonsense. Would refer in a heartbeat."
"My dad was a mechanic so I'm comfortable around automotive shops. The smell reminds me of my dad. I asked for something unusual (attaching a Flying Goddess hood ornament). Two shop owners told me no. But when I called Santos Shop, I was greeted by a welcoming voice who listened to what I was looking for. She said, "Well, I don't think we've done that before, but, swing by and we'll take a look." I did and they looked and took on the challenge. The owner, Arturo Santos reminded me of my dad. He was guiding his four bay mechanics but also taking on jobs himself. And he took on mine. He said he would do it for an insanely low price and I accepted. He then said he can't do it for another two hours because others were ahead of me. I came back in two hours and Arturo got to work. I could see the job was taking longer than he thought (the hood was double paneled), but he didn't give up. I paid double the price he originally told me and slipped him a tip. I will be back."
"This place came highly recommended by not one person but a few. I guess the color of my skin determined how I would be treated. Anyway I dropped the car off July 1, 2022and they said they were backed up so give them two weeks. I was fine with that. The service didn’t go wrong until the end. Tuesday I was informed I need two (2) fuel injectors. I guess because I’m a woman I was quoted a hard price. $200.00 per injector and $200.00 for labor. At that point I had my husband meet me there and quests what pricing changed dramatically. $130.00 each or find your parts and pay for them yourself. So we drove around for hours finding the parts and dropped them off that same day. I gave them two days before I called back. So Thursday I call and they say your car is ready. They had to call back with final pricing that took a while but they called. I drove the car home a few miles away. The next morning I start the car and the whole thing is shaking. I take it back and tell them see what’s wrong. I get my nails done and go back maybe 45 minutes later. Thinking they still need time to check it out I waited. But the owner came out and said the problem is the other two injectors need to be fixed. My problem is it took them almost two weeks to tell me what was wrong in the first place and it only took them less then an hour, and hadn’t had the car more then 24 hours to tell me the other two fuel injectors were bad. The solution: find two more injectors and we will only charge you $100 more. My problem is you had the car for 20 days so what was another couple more to make sure it was fixed one time. Just because I am a person of color does not meant that I don’t have the ability to pay. I would not do business with them ever again. Now I question if they really fixed what they said they did. Will find out Monday from new mechanic. Waste of time and money….."
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