Ray Brandt Volkswagen Service

"Great experience thanks to Bailey. As soon as I walked in, I was greeted by her. She immediately wrote down what needed to be done to my vehicle and I received a text message from the dealership. Best experience at this location, and we have been customers for almost 4 years. Thanks, Bailey!"

"Brad in service was very helpful in getting my daughter’s car repaired well ahead of schedule. He also kept me informed throughout the process and even sent pics since I was out of town. The only downside to the experience was the 3.5% credit card processing fee."

"The staff was professional and courteous. The oil change was done in a timely manner. It was awesome working with Bailey, she’s very helpful, knowledgeable and enjoys her job."

"The service is great, especially the service desk, but they charge you extra for using a credit card to pay your bill. They want you to invest thousands of dollars in a vehicle, and spend even more on maintaining it, but won’t forgo credit card fees? Low rent."

"Service is good. Polite personnel at the desk. It was the usual dealership experience. You bring in the car. The problem is assessed. You approve the work because your told that will solve the problem. Repairs are made and from what I was told the symptoms after all the repairs were made were similar to why I brought the car in initially. The 2nd diagnosis and repair solved the problem. Great news! I believe the cost would have been extremely cheaper if someone has taken a bit more time to focus on the real problem. I trust dealership technicians to be experts for their brand. I believe if the expert had made the initial diagnoses I may have paid less. Overall, my car is running great. The engine light is off. A few maintenance repairs were made. The work WAS discounted. However, the cost was still expensive."