Best Buy,

8725 Memorial Boulevard, Port Arthur, TX 77640

"The young ladies working there were wonderful!!! Dani and Dalia helped me decide on an item I will purchase today!!!"

"Just ran in to grab a hard drive. The store changes frequently and help at times is hard to find. Great idea to sell CPUs but will they be able to sell them three months from now to stay current."

"I regret to express my dissatisfaction with the customer service I experienced today. I never thought I would have to write this type of review on a store I love, make purchases, and former employee. The lack of responsiveness and apparent disregard for customer loyalty has been disheartening. I was purchasing an adapter to connect my Macbook to an external screen. I informed the sales associate what I was looking for and he explained several different devices and prices. I told him I would take the more cost-efficient one, but when I checked out, I was informed it was the wrong price. I informed the cashier of the price and asked the sales associate to inform her of what the price was listed for. Once he figured that he had given me the wrong price, he stated that the price could not be changed. I asked the store manager to assist and explained my concern about the incorrect price. He had the sales associate bring him the merchandise with the price listed incorrectly. He was rude and refused to adjust the price when an associate misplaced the items on the incorrect peg. I certainly hope that the service improves and a more customer-centric approach in the future."

"They need to sort out what door to come in and leave through. It's an unnecessarily complicated mess. Completely backwards from any business retail or otherwise. Nothing is in stock. Nobody on the sales floor. Be better."

"Came in late only for a phone case, and we were there about 10 minutes before someone finally helped us locate the correct aisle I'm used to being asked when I walk through the door if they can help and this store didn't. They were busy trying to close 45 minutes early. I understand wanting to get out, but they still had 45 minutes to wait on customers."