Wendy's 3510 West Pinhook Road, Lafayette, LA 70508

"We were having some issues with the app, and Irvin the manager was incredibly patient in helping us. What a kind man! We will return to this location for the excellent customer service."

"I just went here and didn't even get to order.I pulled up and kept getting told to hold on when I gave them at least 4 to 5 minutes while they had one other car infront at the final window.I eventually gave up and drove to leave.When passing, in the window they had a whole group Infront the window lounging and a girl on her phone. This was around 7:24pm, and no business? Hopefully this place gets reviewed by corporate."

"Drive thru workers were very rude. It was two of them talking at the same time and it was hard to place order. Only one person needs to be speaking through a drive thru mic. Because of this, my husband said the word "ma'am" just to be respectful to whichever one he was trying to talk to. That's when one of them rudely said they were "a sir not a ma'am" okay, but if you let the original girl continue talking on the headset he would had gotten confused on who he was speaking with when trying to show manners. Soon as we got to the window I canceled my food and they're lucky I didn't say anything else. As a member of the community myself, I understand and respect pronouns and genders. That didn't bother me. It's the way the guy said it and how rude it came across. So until rudeness is solved at this location and people learn to have one person at the drive thru speaking I'm not eating at this location again."

"Rude, employee. I had to say my order three times , I wanted just a sandwich and not the meal. Then my chicken sandwich did not have the tomatoes as it should. Always that happened. Always people check your food before you leave."

"Can't get any assistance. Ask to speak with manager and was refused by the girl running the cash register. Didn't know manager or a way to talk to anyone who has authority to view cameras. This my third and final visit. Thieves here. Corporate I wish I knew how to contact you for assistance. Until then... This my last meal with Wendy's."