Tropical Smoothie Cafe

"Convenient and healthy food and refreshments. Get their app for great deals."

"So I am a regular at this location. Two of the sweetest young ladies that work here everyday found out they no longer work there. I never saw these ladies do anything wrong. The problem I see daily when I’m in the cafe is the manager. They are very rude to customers, employees ask for help on something and they degraded their employees in front of customers. I have seen one of the managers after I left a ten dollar tip for one of these girls take it out the tip jar and put in pocket. So sad this store will go down without these girls here. I hope that upper management sees this and fixes this problem. In today’s world we need people to work. Really curious on why these girls no longer work there and management really needs to open their eyes!"

"They’ve gotten my order wrong multiple times in the last few months. Missing a smoothie from a meal and then trying to charge me full price for a smoothie that was supposed to be discounted in the meal. Also, Smokey grilled cheese was not toasted, it still had solid cold cheese- not once but twice in two weeks. I just order and the same happened again! However, this time they didn’t even put the tomato sauce it was just plain Dry bread, a little bit of cheese and cold bacon. I will officially be done with this location."

"What happened to this spot! This is the third time I go and there is an issue. My most recent visit last Friday (5/6/22), I never received my food. I'm not sure what is going on in here. I pulled up in the line to order. As I approached my turn to order, I was instructed to wait a moment. After about 3 minutes, a guy came on the speaker to take my order. He kept saying "is that all" without me saying what sides I wanted for the meals. I pulled forward after being rushed to order. I noticed a truck leave the line. I didn't make much of it until it was my turn to pay and receive my food. Well, I waited at the window for 10 mins. HONESTLY! I didn't want to leave because I had already ordered. No one ever came to the window to say that they were delayed or anything. The young guy came to the window to work on the register nearby, but still never acknowledged me. A few workers were walking back and forth, but I was never addressed. At 12 minutes, I finally just left. I guess that is what they wanted. Hopefully, the Oil Center location maintains their good service. Now both ambassador parkway locations have gone down."