Rouses Market

"I love shopping local markets. Rouses always gives back to the community. I went in after work to grab a few items. The cashier was Cindie and was an absolute pleasure to talk to she asked if I found everything I needed. Super nice and pleasant. The store was clean, well stocked, and nice smelling. 10 out of 10 times, I'm choosing Rouses over Walmart."

"I didnt get email showing final total nor was there one in any of the bags or given to me at pickup. Items were missing so im not sure if they didnt have it or if i was charged or not. Nothing on website to look up an order to see. Very frustrating. Will call manager tomorrow ."

"The store is very clean and well organized. Great prices and very friendly employees"

"I've been waiting quite some time to write this review, most new places you walk into are great right off the bat and it's usually a long downhill spiral afterwards. I was surely hoping that certainly wouldn't be the case here, but unfortunately it seems like that is exactly what's happening. Firstly, they should be ashamed of their meat section. While at first glance it looks to be amazing with an extensive variety of meats, all of that doesn't do it any justice when I can walk through each time and count 15 to 20 items that are out of date. I'm not talkin about items I had to dig through to find, these are items right in the front you don't even have to look very hard. Secondly their prices seem to have only skyrocketed since opening on just about every item. While this is true with most grocery stores in our area it has had a significant impact in Rouses sites in particular for some reason. Third, the one thing I hope they would never stray away from seems to be happening now more often than not. That is they used to have cashiers at every register waiting to check you out and lines were never long. The last three times we went in the Moss Bluff location there were cashiers standing around talkin amongst other cashiers while they watched one cashier check out with a line of 10 plus people in it. So there you have it, lackluster management from the top down, meats that are not checked thoroughly and daily combined with prices that would demand a much better experience but instead fall quite short... Update 2/9/19 Well it would seem nothing has changed since my previous update as far as the out-of-date meat products go. I easily found six out of date items in the chicken section alone that were at least one day out of date and front stacked. I'm not sure what's going on at this establishment or this particular store but there seems to be a major failure in the meat department. Update 1/7/22 Things do seem to have improved slightly, we'll call it progress."

"I EXPECT MORE! I ask the worker in the produce area if they sold fresh green beans he said that he didn't think so. I found them myself. I had a good polite experience finding the butter milk from a different associate. I asked an associate if a certain cake was sold by the piece like the other cakes her answer was I don't think so. I am new to this store I will have questions. I found that most of the associates will answer I think so or I don't think so. Well people I don't care what you think,I want facts. I don't blame theses associates I blame management. Train your people to at least know how to find the answers."