Starbucks 260 3rd Street, Baton Rouge, LA 70801

"This has absolutely nothing to do with the staff. It has everything to do with how the location is managed. There should not be a franchise location in downtown of the capital of a state, connected to a hotel, that doesn't take Starbucks ap payments. That's bananas. It's a major location. This needs to get fixed."

"The male who works at this location is NOT friendly at all. I felt intimated when placing my order in person. I felt rushed by him to place my order quickky, maybe because it was 10 minutes before closing? There was no one other customer waiting. The frappe I ordered was decent, not exactly what I wanted because I didn't get to place my order accurately... the batista who made my order was very friendly and bubbly, even at the end of the day she was in great spirits!"

"Rare do I leave a bad review…. None of the staff knew how to operate the Starbucks app. Deliberately mumbled so customers could not hear their voices, yet yelled at their “friends” in the store. . Billed for a birthday drink. Multiple customers left due to their incompetence. . I understand this is the “great resignation” - can’t wait for robots to replace the attitudes of these “workers”."

"Great new location in Old Downtown Baton Rouge! I love the downtown area and this adds a whole new and welcomed experience to the growing places to enjoy. The new look is great and there are two entrances so you don’t feel crowded when they get busy at peak times. Your also able to sit outside and enjoy the pleasant look of this location."