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Dairy Queen Grill & Chill
3921 Nelson Road, Lake Charles, Louisiana, United States
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About the Dairy Queen Grill & Chill
Dairy Queen Grill & Chill is a popular food destination located at 3921 Nelson Road in Lake Charles, Louisiana. This institution is a combination of a restaurant and store, offering a wide variety of delicious food and treats. From juicy burgers and crispy fries to creamy soft serve ice cream and refreshing beverages, Dairy Queen Grill & Chill has something for everyone. Whether you're looking for a quick bite to eat or a sweet treat to satisfy your cravings, this establishment is the perfect place to enjoy a tasty meal in a comfortable and welcoming atmosphere. Come visit Dairy Queen Grill & Chill and indulge in some of the best food and desserts in town.
Photos of Dairy Queen Grill & Chill
3921 Nelson Rd, Lake Charles, LA 70605, United States
Opening hours of Dairy Queen Grill & Chill
Monday:
10:00 - 22:00
Tuesday:
10:00 - 22:00
Wednesday:
10:00 - 22:00
Thursday:
10:00 - 22:00
Friday:
10:00 - 22:00
Saturday:
10:00 - 22:00
Sunday:
10:00 - 22:00
Reviews of Dairy Queen Grill & Chill
"The restaurant was clean, staff very friendly. Service was top notch. We ordered lunch and ice cream. Food came out quickly, hot, and orders were correct. The staff was conscientious about the quality of the food and our dining experience."
"I go inside to place a order to go. I stood there for 5 minutes before anyone said anything to me. I finally was able to place my order. And I waited for 32 minutes for my order. But drivethur was going smooth. So I do not recommend to order inside. Do drive-thru it will be much faster. They don't care about in store customers!!"
"Manager, cook and cashier very rude. Extremely slow and could have cared less that we had a long wait time. Drive-thru person was incompetent. I don't like to leave bad reviews, but someone needs to let them know. Do better DQ!"
"Ordered a cake online for pick up Sunday, Jan 21st at 12pm. Got to the store no one knew about the order. An employee called a supervisor to inquire if they knew about my cake order. She stated, "I'm not even supposed to be working. This is ridiculous". Needless to say my cake was not ready. In fact, a supervisor walked in and she explained to him that we were looking for my order. He stated something like, "I just took over this store and haven't even been given a log in to receive web orders". He eventually came back to tell me he could make the cake that they had and preceded to tell me he's not a cake decorator. And it would be a different price than the online price and preceeded to look in the register for the store price. Basically stating if I would want the cake he himself would decorate I'd have to pay more for it even though my order wasn't ready in the first place. Not even offering to give me one of the cakes already made in the lobby freezer for the same price as the online ordered cake or a discount or anything. It was like this was an inconvenience for them. The fact of the matter is none of these lack of business practices were any concern of mine. I just wanted a cake and the situation was not made right or attempted to be made right for the customer. Like I'm gonna pay more for a cake. At that point I told him nevermind to forget about it. What makes the matter worse is the fact I called Friday to see if my cake could be ready for Sat. So it wasn't the fist time the store heard about my order. VERY poor customer service."
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