Taco Bell 4630 Twin City Highway, Groves, TX 77619

"NOT ENOUGH MEAT pause… but seriously I don’t like reviewing fast food chain restaurants because they are all the same but out of all the tacos bells I’ve never gotten 3 lettuce Doritos locos tacos I never saw such a small amount of meat added to a item the amount of meat in all 3 of these was the same amount as one that’s properly made which is crazy only good part was the shell not worth the price for it very disappointing"

"Food and service is horrible! Management is absolutely deplorable! I spent $68 on food, everything was wrong, and the main burrito wasn't even there! Called back to talk to a manager, the manager immediately got defensive, said it was all correct that he made it himself, then lied and said the missing burrito was asked to be taken off at the window... ok then why did I still pay for it? He kept over talking and yelling at me! I finally had to raise my voice and tell him if you would listen and let me explain, he then hung up! I called back multiple times till he finally picked up the phone again! If I had to choose between getting beat by a bat and ordering here again... I'd choose the beating, save yourself the time and money, just don't do it!"

"Ordered a number 6 and a nacho Fry deluxe the first time one of the chicken chalupas had pure lettuce tomato and sour cream no meat I go back and they replaced my order I get home and my wife eats her crunchy taco and it’s pure lettuce tomato and sour cream this time very disappointed"

"Got all the way home and the only thing correct in the bag was the cinnamon crisp minus one. Then they want to make excuses about being short staffed! Y’all need to do better! SMDH"

"I was very impressed with this place and the excellent customer service that they had here. Upon entering, all of the workers were busy helping the drive-thru and cooking. But one woman, turned to greet me and acknowledge that I was there and she said she would be right there, to take my order. I was very impressed with that, because a lot of places, the cooks do not talk, smile or even acknowledge guests! Then a few seconds later, a cashier came and took my order. She was also very nice, even though they were very busy at the time. After taking my order, and we went to sit down to wait, the same lady who was preparing the food (maybe a manager or team leader of some sort) apologized for the wait time and gave us some cinnamon sticks and a blue slush treat, for my little one who was with me. Then she gave me a cup to get a drink for myself! She was very apologetic about the long wait time, but I really was not waiting all that long! It was a very great experience! She made our food and we left very happy, because of the great service and the great food! I think this is the best customer service I have ever gotten at any Taco Bell and I highly recommend them! :)"