Starbucks

"The last couple of weeks have been hit or miss. The evening staff is generally the nicer staff and super patient. The morning staff seems to be where I run into trouble with being rushed and having an attitude for taking long. I could understand if I was holding up a line on a busy day, but I was standing at the back of the cafe, towards the library, and off to the side— and was still shouted at to get my order. No one else was in line and I was visibly on my phone, as I was looking at the menu from my phone to figure out how to order a specific coffee a barista made for me yesterday. As someone with anxiety and hard of hearing, the whole interaction was incredibly off putting. I can understand being frustrated in a customer service job, however, the interaction from start to finish was just rude."

"This place is always packed!"

"The girl taking my order was very rude and spoke to me like she had an attitude with me when I don’t even know her. She also made my friend re-state her order 4 times (if she didn’t hear her thats fine but I don’t think that was even the case), and when my friend got her drink, it didn’t even have the ONE thing she wanted on top. Yall need to get friendlier cashiers."

"Service here is a hit and miss. The product is usually always spot on. Today i witnessed the line backing up and instead of helping, an employee continued to sweep the floor when there was a line of about 15 people, and another employee on the regesiter was running around crazy to take orders and make the food orders. Customer service is not their priority."

"Beginning of 2nd year - their service has gotten much better! Great staff!"