Waffle House

"5 people on shift working this morning while I had breakfast. Every single one of them upbeat, working the whole time on a task, and providing excellent service. In today’s service industry? Unheard of. Very pleased with this location every single time I come."

"Placed a to-go order and the waitress lied and said she put silverware when I asked for some and once I got home noticed that our food was completely wrong. My husband and I have an allergy to onions & both were made with onions despite instructions not to add them. All of our added toppings were missing that we paid for and our waffles were burnt. My husband had to go to work and we’re a one vehicle family, so I couldn’t bring them back. Tried to call but they do not even have a working phone number. Came up there the next day and showed my receipt and explained what happened only to have the manager too busy to talk to anyone (there was zero people dining in there). He refused to remake it or even speak to me. Almost $50 for food we couldn’t eat and was a total loss. AVOID THIS WAFFLE HOUSE BECAUSE THE MANAGEMENT IS AWFUL AND ARE TOO BUSY IN THEIR PERSONAL LIFE TO DO ANYTHING IF YOUR FOOD IS INEDIBLE!!"

"Had a great meal here! Tom gave us excellent service here! Was very attentive, charming, and was ready to give his best! Top notch employee! Easily one of the best visits to date and will definitely be coming back soon!"

"Mr. Tom had the best experience I’ve ever had at a Waffle House! Especially around this are. I mean this guy is light of my day when I come over here. Honestly, I’ve never met a Mr. Tom in my life besides the man hisself. God bless and merry Christmas."

"*Travel to Nelson location before this location*This location appears to be clean. Which it is. However the service and food quality did not meet my expectations during the first or second visit. I could blame it on the waiter, but I won’t. It took 5 minutes for us to order drinks. Another 5 minutes to be served the drinks and then another 10 minutes for us to order. Finally after 30 minutes without food, I was debating on leaving. 3 customers that arrived before us was served by the time we received our drinks. There were multiple employees there, and not very many customers. Next time, it would be nice if the other staff members could check in on guest who look agitated. Take your time to go to the Nelson location. I have never had issues with that location. The staff and food is wonderful there!"