Rock Auto 1055 North Main Street, Vidor, TX 77662

"Bought a truck from there, there was a couple of issues I noticed test driving it. They said they would look into it but they never did. Bought it anyways, was in a bind and needed a work truck. Let’s see, day 6 the ac stops working. Put some gauges on it to see if it was low, nope, was way over charged. Like twice as much as it should have been. Day 12 the transmission starts acting funny, if you took off to quick from a dead stop it would jerk real hard. Checked to see if the transmission fluid was low, nope, it was about 3 qrts over full. After a couple thousand miles I went ahead and changed the oil. Noticed it was a little thick for used motor oil but didn’t really think too much about it. The next morning it starts knocking, does it every morning now for about 5 minutes. What ever they put in there to make it not do that got drained when I changed it. Which I still have the old oil, probably wouldn’t be hard to find out they added something to it or used something that’s not supposed to go in that transmission. They have mechanics that work their and I’m sure they go through the vehicles when they get them because I asked about a couple of trucks in the back and they said they hadn’t checked them out yet. They either have the worse mechanics ever or they purposely rig them to last just long enough to sale them. I would go with the later. The transmission I’ll except I could of checked the fluid and seen it was way over full. But over charging the ac and doctoring up the oil, which I did check and it looked brand new and filled right was just flat out wrong. Of course after I bought from there is when everyone started telling me how shady they was."

"We bought a Cadillac SUV from Rock auto and were in and out in just an hour. The process was really simple and all the staff was super helpful. They get bonus points since the next day the fan motor to the AC went out and they ordered and fixed it within a couple days when they didn't have to since we bought it as is. Stand up people and would recommend anyone there to help you"

"Great people and nice cars. We bought my wife a very nice Cadillac SRX from there."

"Extremely nice people to work with. My husband had the ladies laughing. We were given great advice to always try to love as much as we can. We bought a 2008 Nissan titan from them and I have to say I LOVE our new truck. It sounds good, looks good, drives great, and the inside was so clean! Would definitely recommend!"

"I recently bought a 2006 Toyota Tundra from Rock Auto. The whole car buying process went smoothly. The ladies in the office are friendly and always answered my questions. I will definitely buy another vehicle from Rock Auto in the future."