AutoZone Auto Parts 4120 East Lucas Drive, Beaumont, TX 77708

"They saved me money and time. AC belt was not in stock at other auto stores They had it in stock and at a much better price"

"I needed a new battery and the store manager came out and was very patient, professional and courteous. She was very knowledgeable. This is why I always choose this location for any time I need a battery."

"I visit autoZone Frequent in the Beaumont and Houston area. Customer service is always the best. I know pretty much nothing, about cars. AutoZone is always willing to up you. They have many employees who go above and beyond. Today ( Store on east lucas in beaumont texas) Kaata or Taaka ( I do apologize). Helped me out so much today. She went above and beyond. Came outside to help me piece together my gas tank. Another guy came out as well. They where so helpful in an ongoing problem I had. I really do appreciate their kindness and Sensitivity. She Resolve an issue I couldn't have done myself. My way wasn't working at all."

"Had a battery replaced today and was helped by Taaka. She stood in the heat and worked until everything was up and running. Super helpful. Will come back and ask for her."

"Have been there many times, and tonight was my first disappointment. I have a dieing battery in my 2018 Acadia, and went to the store to get a new battery, with their free installation. I picked the top of the line Platinum battery, and paid for it. The only person to install it was a lady who had a negative attitude about putting the new battery in. Every little thing was a reason why she could not take the old battery out, and put the new one in. She recommended that they call in an independent mechanic, and I pay for the service call. Another gentlemen came out to help for a few minutes then left. She gave up on installing the battery, tightened the clamps, and walked back in the store. I got a refund on the $210 Platinum battery. Now I have a car with a bad battery that will not take or hold a charge.. Tomorrow, if I can make it to work in the morning, and if it starts in the afternoon, I will take it elsewhere for a new battery. As an aside, there was a very nasty dirty diaper and wipes on the parking lot just feet from my door. I had to walk around it as not to step in it. Several times I brought it to their attention, an no one swept it up."