Precision Tune Auto Care 5011 Twin City Highway, Port Arthur, TX 77642

"My dad brought his vehicle to this place for some routine work. They did the work, took the vehicle on a test drive to confirm, then wrecked the vehicle. What was routine maintenance ended up being a vehicle with a wrecked hood, broken grille, cracked windshield and a few other damages. Not to mention that the maintenance itself wasn't done correctly. They gave it back to my dad without fixing it. My dad said they wouldn't even look him in the eye and talk directly to him when they told him that one of their mechanics wrecked his vehicle. The manager apparently yelled out about it from his office and pressured my dad to sign the receipt to get his vehicle back. When I call about it they only say that they submitted the issue to their insurance company and won't say anything else. My dad is a senior citizen with health issues and has difficulty working out issues like this, so it looks like they took advantage of him. The insurance company has supposedly called my dad but he says he never heard from them. I am currently looking into legal remedies. Don't bring your vehicle here because they might take it for a joyride, wreck it, then not have the integrity to own up to what they did while trying to take advantage of you."

"They do not like to back their work. Their worker messed up my vehicle, and they are very rude and courteous. When it comes to your vehicle, you ask them to speak to the supervisor and they will not let you speak to a supervisor because they want to argue with the customer That the person that was supposed to fix the problem did not mess up your vehicle I went in to get my thermostat changed, and the person that changed my thermostat messed up other things on my vehicle. All I asked for the company to do was back their work, and at least help me figure out what he could have done or him show us a walk us through the process on what he done to reset my whole computer in my car when all he was supposed to do is clear codes , but the person that I spoke with the guy I spoke with, would not let me speak to his manager and he is really rude and courteous as I said So, with that being said, I will be contacting their corporate office and the Better Business Bureau on this company."

"The receptionist was extremely nice! Dylan did an amazing job with my car, he was quick and took good care of it. 5/5 stars"

"**ATTENTION: HIGHLY RECOMMEND NOT DOING BUSINESS WITH THEM* This precision auto tune located next to Walmart on Twin City Highway has damage the drain plug on my truck ( previously owned by my mother, this is where she went to have the oil change done). The manager of the shop outright refused to hear or view the proof that they caused damage. Then they threatened to file trespassing charges on me (no cussing and the argument was not escalated). "

"Love this place!!!It has become my all time stop to first because the mechanic here will solve all your problems. Good people that will help you and have a decent conversation with you which is just in the raising up A+ in my book. They even give great discounts!!! My alternator went out and he fixed it with no problem and he had closed but actually waited for me to get my car now THATS GREAT SERVICE."