Cicis Pizza,

5882 Eastex Freeway, Beaumont, TX 77708

"The worst ever!!! Especially on a Valentine’s Day!!! I was charged for a buffet I expressed I wasn’t going to eat… I asked how much it would be for a salad due to my diet and not eating all day. I’m told it’s part of the buffet. I said I’ll just take a water instead and my daughter can eat. I’m then I’m charged with not only for the buffet but a drink as well. When I looked at the cashier I said so I’m supposed to be charged all i wanted was salad. I said you know what I can just wait until the line goes down. 15 min go by mind you I’m at the first table right across from the register I finally decided to get up and ask for a manager in which two came to fill in at the register she stated she didn’t know what was going she’s normally informed I stated I understand that we are now moving on 20 minutes and I’m just now being presented with that option of paying for a to go salad At this point my daughters full she’s only seven and it’s well past a long time, especially when you’re watching other people being taken care of at the register and enjoying their meals I’ll just go ahead and get my refund and she then says well I can deduct the salad from your refund Are you kidding me and this is customer service from management how is this not complimentary at this point I just got my refund and let my daughter enjoy her food As im sitting at the same front table A man comes in with his two kids gets the Buffet lets the cashier know the kids are just gonna have water she replies with “well we can’t take the drinks off” .. MAN WHEN SHE SAID IT”S BEEN A LONG DAY ITS DEFINITELY SHOWING? Normally this is a great place and the individuals who work here are sweet and have great customer service today not so much…I wasn’t very happy"

"First time visiting this establishment. It was my great nephews birthday and it was very good. We enjoyed it. We will be back."

"They always have done a great job of keeping the pizza fresh on the buffet line. They also do not skimp on the amount of toppings placed on the pizza."

"It's Cicis you know what you're getting when you go. This particular location is the only one for miles so the church crowd, lunch crowd, and dinner crowd will wipe the buffet bar fast. The managers are on top of the bar being wiped. Honestly I like coming here it's good ."