O'Reilly Auto Parts

"They okay...but on two different occasions I ordered parts for my car and they gave wrong parts, and they had make and model of car...one part they reorder the other I went to AutoZone to get"

"I usually get my oil and filter for Terry Benoit to change it, but I also needed to change the battery in my auto key. They changed it for the price of the price of the battery. Amazing...I lost control of my left hand because of a stroke but they said they do this for everyone."

"I go here very frequently and I must say that they do stand up to what they say they do. If you get or have a warranty on any product you buy there and there's a defect with it before the expiration date of the warranty they will replace it 100% without no questions asked and if they have the port in you can exchange it immediately. The workers are always very helpful here also"

"My tractor had a diesel fuel leak from the shutoff at the bottom of the tank. Six places had never heard of "fibre washers", neither had O'Reilly. But I found them in the oil sump drain plug section. Thanks Dorman Manufacturing Co."

"Went to purchase a headlight, usually my husband takes care of these things but because he’s gone for work I tried to get the headlight fixed myself. I was originally sold the wrong headlights for my vehicle after giving all the info I was asked. (Not a big deal) I went back the next day to exchange for the correct one and was met by the same person that sold it to me the previous day, telling me I was wrong and having an attitude with me. I told him the correct size I needed (my father informed me what size that was actually needed) he had even more attitude with me and tried making it seem like I provided the wrong info on my vehicle. This person needs to retrained or at least taught about customer service."