Sonic Drive-In 900 West Court Street, Winnfield, LA 71483

"Drive threw waited 12 minutes at window for a Diet coke. Saw lady fix it then fixed a few more drinks. I sit at window with cars behind me for 12 minutes. So I left with no drink"

"1/16/24@7:41p.m. Ordered through app food for my family. Couldn't check in once I had arrived. As I was checking in a young lady who my daughter had a physical altercation with recently was returning from the Dollar General. As I checked in, she was entering the franchise. The speaker was still on and I could hear the young lady telling one of the other workers to let her make our order(shes a cook). I'm sure her intentions were not good intentions, and I was horrified at the thought of what she was going to do to our food. This young lady is in the wrong profession and obviously not mature enough to be in the food service industry. Tampering with people's food is a absolute No. And even attempting to is a bad look on the restaurant. I even requested to speak with a shift manager and couldn't get anyone to come out. And no one else would prepare my food, I requested that even after explaining the issue. I then just asked for a refund, and was told it was processed, but it wasn't. Not to mention they were out of 2 of the items I ordered anyways. The car hop just told me to ask for the refund because the food was out so that it wouldn't be a issue. But, yes I have true concerns, and a valid complaint because there are some things u just don't do."

"Sat for 15 mins waiting for someone to answer the call button. I noticed other people having the same problem. Some people left, some pushed the button repeatedly, and others moved spots. NO ONE ever answered any of the call buttons for us or the others around us while we waited. Not sure the excuse for this issue. However, multi-million dollar companies should not have the issue of being short staffed."

"Good burger and tots. The burger wasn't completely flat or smashed as it may be at other locations. The tots were good and not overly greasy. The person who took our order was nice, but she had trouble hearing us. I assume it's because her coworkers were gossiping so loudly behind her that we could barely hear her. You'd think girls in a small town would know the pitfalls of bad mouthing their neighbors with an open mic. Don't worry kiddos, I don't go to school here so your secrets are safe."

"I should have kept driving to the next Sonic. We stopped here on our last road trip both going and coming home. I had hoped for better food the second time. It was not. We initially pulled up into a parking spot to order. The menu screens needed to be restarted and were not functioning. The call button for ordering did work. After pressing it, we had not gotten a response within 10 minutes. We got in the long line for the drive thru to order. It took over 30 minutes for us to finally get our blasts and they were awful. The blasts were supposed to have Oreos. We had to dig to find any black cookie crumbs. It just tasted like melted vanilla soft serve. The first experience we had here was even worse. After a very long wait, we received the incorrect order. The food was not even slightly warm. None of the burgers and sandwiches had any lettuce, tomatoes or condiments. Sonic is not a fine dining restaurant. I understand that. We go there for a quick food and snacks. This location is not the level Sonic offers at even below average spots. Keep driving and find a different place to eat. This is a frustrating and disappointing place!!!"