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Extended Stay America Premier Suites - Seattle - Bellevue - Downtown
11400 Main Street, Bellevue, Washington, United States
About the Extended Stay America Premier Suites - Seattle - Bellevue - Downtown
Extended Stay America Premier Suites - Seattle - Bellevue - Downtown is a luxurious lodging option located at 11400 Main Street in the heart of Bellevue, Washington. This upscale establishment offers spacious and well-appointed suites for guests looking for a comfortable and convenient stay in the downtown area. With a prime location close to shopping, dining, and entertainment options, guests can easily explore all that Bellevue has to offer. Whether traveling for business or leisure, Extended Stay America Premier Suites provides a top-notch experience with excellent amenities and exceptional service.
Photos of Extended Stay America Premier Suites - Seattle - Bellevue - Downtown
11400 Main St, Bellevue, WA 98004, United States
Reviews of Extended Stay America Premier Suites - Seattle - Bellevue - Downtown
"I am handicapped, have seizures, and just had surgery 1 month ago. I have been staying here for almost 6 months due to treatment for my colon cancer. during this time, the outside side door has not been able to be opened with a key card because the reader does not work,, the battery needs to be replaced. So when i go out, i have to put a rock in the door so i will be able to get back in without walking all the way around the building. I walk my dog, get fresh air, exercise and am a smoker. Which is why i asked for a room near the exit. My room is right next to this exit, where the smoking area is as well. There are homeless people that wander the parking lot and reside in the woods on this side of the hotel. It is a danger for people outside since they are unable to get in the building. After complaining to management, i was told that if i didn't like it, i can go elsewhere. The management here is horrible!! Jackie, the general manager, is very rude to guests and I've witnessed her belittling staff members. This is supposed to be a "premier ESA", but the accommodations are worse than your regular locations. There is nothing "premier" about this hotel, especially considering the supposed "hospitality" from management. Being here for so long, I have spoken to many guests that use this entrance and they feel the same way I do. This is not right! The manager needs to be removed ASAP. She is racist and rude to guests that complain about anything. I will never stay here again, nor refer it to anyone simply due to management"
"The manager exhibited extremely rude behavior, providing the absolute worst customer service. Throughout my interaction, she was dismissive and consistently conveyed a demeanor as if my request was an inconvenience. Politeness was entirely absent, and the overall atmosphere reflected a poorly managed establishment more akin to a subpar motel. The staff demonstrated incompetence, lacking the necessary skills for effective customer service. I strongly advise against staying here, as it is run poorly and falls far short of acceptable standards."
"CLEAN CLEAN CLEAN. For the insanely cheap price I expected it to be moderately dirty and tbh I've stayed luxury suites that were dirtier than this. IMMENSELY impressed. On a mommy daughter trip so safety was a priority, and this place is bright and centrally located and has a 24 hour front desk. Also has FREE parking. No resort fees or odd charges. Very linear lodging. No frills, but we are here to do things, not relax in a hotel. Bed was comfy and room was modern in design. Will definitely stay again when traveling this way in the future."
"The gal that checked us in was super sweet. However, this was not the best experience. We were given keys to someone else's room or a room that wasn't cleaned yet. The next room smelled of body oder and the fridge made a terrible noise. The street noise from the freeway along with the God awful squeaking/knocking noise of the fridge kept us up all night. People were out in the parking lot honking their horns and yelling. There is NO ice machine. We were told to make some, but we were only staying one night. By the time the water would actually freeze we'd be gone. I nearly slipped and fell in the elevator because there was a terrible mess of dropped food and water. Our keys wouldn't allow us to use the side entrances and people were smoking right outside the doors."
"Joanna was absolutely great and extremely helpful with the specific requests I had. I called another location in Bellevue, the same company I believe, and they were rude/not helpful whatsoever so I really do appreciate Joanne. When I arrived, without her knowing my name, she greeted me very cheerful and made the check-in process fun. She deserves attention for her AWESOME customer service and care. Thank you Joanna! :) I will definitely make this my go-to next time I’m in Bellevue"
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