24 Hour Fitness,

20600 108th Avenue Southeast, Kent, WA 98031

"The gym has been trending downwards for the past year. Every other day there is a puddle of glass in the parking lot from a break-in. They are literally the only business that doesn't have the blue light tower cameras in the parking lot to help deter the thieves, which indicates they don't care to pay for one. The sauna has been out of order for a month now. Some machines have been broken for months. The one good thing is they stay relatively clean most of the time. But it's been trending down for awhile now."

"Super clean facility (bathrooms & equipment) with welcoming staff. Had some questions about membership and the manager Ashleigh was very helpful! Would recommend this gym for anyone in the area!"

"I've been a member of 24 hour fitness for over 10 years and usually I go the Tanasbourn club in Beaverton Oregon. I have to say this is best gym I've been to! The staff is super friendly and helpful. Equipment was clean and working! ( one of my main issues in the past is the amount of broken equipment at Tanasbourn). Id give this place 10 stars if I could"

"Truly a disappointing experience every single visit. You would think that the amount of reviews reiterating how absolutely horrendous the sanitation in this gym is would prompt management to do something. This is a gym, where people go to sweat, wouldn’t it make sense that there is a team of qualified cleaners maintaining the cleanliness of this place? Please don’t get me started on the constant out of order equipment issue here. Actively searching for another gym."

"It seems like the machines are always broken, especially the cables, every time I walk into the gym. Either one or both are broken. Not to mention, I am spending $300 a year just for the machines. To top it off, the basketball court closes at 11 pm, even though it's advertised as a '24-hour' gym. Many improvements can be made that are fairly easy to do. I don't want to spend $300, or even just $25 a month, for a gym that closes its court at 11 pm, despite being advertised as a 24-hour gym. In conclusion, false advertising and VERY dirty spaces are major issues. Also, an employee of African American race, slim build, with a hat, was VERY unprofessional and rude. He didn't give people in the basketball court ANY warning to leave when it was time, and instead of letting everyone know, he TURNED OFF THE LIGHTS, which could've ended up badly for the players because they couldn't see what was going on. He didn't turn on the lights for another minute or so. I, for one, almost tripped on a ball and got hit in the head by another ball. Meanwhile, my buddy crashed into someone on the court. No matter the situation, turning off the lights is a very dangerous act, and the company got lucky that no one got seriously hurt. I hate to see incompetent people working when they shouldn't be. Please take disciplinary action against that young man because that was VERY uncalled for. I rest my case that this gym is a failure based on what I've seen and experienced for myself: incompetent employees, dirty spaces, constant broken machines, false advertisements regarding the 24-hour court, and an overall trashy environment."