Olympic Hot Tub Lacey
8100 Freedom Lane Northeast, Lacey, Washington 98516
About the Business
Olympic Hot Tub Lacey is a spacious and welcoming store located at 8100 Freedom Lane Northeast in Lacey, Washington. Established in 2005, this is one of the largest showrooms of Olympic Hot Tub, dedicated to helping residents in the South Sound area find the perfect hot tubs and swim spas for their health and happiness. Situated conveniently next to the Ram Restaurant and Northwest Harley-Davidson, the store offers a wide selection of hot tubs, swim spas, accessories, and water care products. Customers can also enjoy trying out different tubs and swim spas in the large mood room to find the ideal one for their needs. The friendly and knowledgeable team at Olympic Hot Tub Lacey is ready to assist you with all your hot tub and swim spa inquiries. Visit us today and experience the ultimate relaxation and wellness solutions!
Photos
Contacts
8100 Freedom Ln NE, Lacey, WA 98516, United States
Opening hours
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
11:00 - 18:00
Reviews
"Maurice has been fabulous in helping us with our Olympic hot tub. In this day and age which sadly poor customer service is so common, I certainly appreciate the advice and cheerful yet profession nature of Maurice both in the store and via telephone. Many thanks, Darlene Brooker Olympia WA"
"Delivery was a breeze with the team of Cole, Tyler, Kevin, and Eddie. They communicated, worked with me on best arrival time, gave me a heads up when on their way, quick and efficient getting tub in, and explained everything they were doing and about the tub. Highly impressed with this delivery team!!"
"We received our new hot tub yesterday, and the delivery experience was top notch. Cole and his team were friendly, polite and professional. They assured us the set up would be quick and easy, even in the rain, and it was! Each crew member helped answer my questions and made me feel confident in our new purchase."
"Kimberly has been incredibly patient and helpful as I learn the rhythm of hot tub chemistry. She is clearly knowledgeable and happy to help me make informed decisions. If you are in the market for a new tub or need supplies I highly recommend."
"Final Edit: Orientation was able to be scheduled pretty quickly after finally having someone contact me, due to this review. I’ve changed my rating from one star to three simply based off of the service I got at the orientation appointment. Jordan was amazing, he really helped us understand how to take care of the tub, he was super personable and took his time with us. He was super communicative, easy to get ahold of, he texts back and really provided the most amazing customer service. Whatever they pay him it isn’t enough, because he was really just a great person to work with. He left us confident in how to take care of the tub, and a phone number in case we have any issues. (Edited:)Well, you answer bad reviews I’ll give you that, quickest response I’ve gotten. Still no email, I’ve now uploaded photo proof of part of the waterlogged components. There’s dirty water coming off of the salt water system bagged components that were in this box. I don’t have a photo of the breakers because we’re still trying to salvage them by running a propane heater on them. I’m not lying, I had to visit the showroom several times just to get someone to communicate how to pay for the hot tub. (End of edit) Once you commit to buying a spa they completely stop communicating. Go to anyone else. Don’t be dumb like me and spend $20k on a useless cold tub that you can’t even start to use because no one will communicate to set an appointment to help set up your spa. It also came missing components we paid for and other components are damaged. If you do get ahold of someone they pass blame around and usually at you."
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