Optimum Dog,

520 Pacific Place, Mount Vernon, WA 98273

"I rescued a dog who was going to put down due to fear aggression. I needed help understanding her behavior and how I could help her moving forward, that’s how I found Optimum. They worked with her for over a month training period and I couldn’t believe how well she progressed during her time with the trainers. They walked me through everything and helped me develop skills that I could use in the home. Her life was saved due to the impactful work Optimum dog does. Thank you!!"

"My husband and I feel very fortunate to have found Jenn. We adopted one of her foster dogs trained at Optimum Dog, and I can't say enough about the skills this puppy came home with: she is potty/crate trained, well-socialized, takes cues from our older dog, has no issues with our cats despite never being exposed before, has great recall, and understands all the basic commands (plus more). Her sunny, cheerful, curious personality is a testament to how she was treated as a foster, too. Jenn made a lot of time for us with advice and resources. A puppy is obviously a major life change, but with the many foundations put in place by Jenn and her wonderful crew, we feel we got a major running start. It's very clear how much value is placed on making sure owners and dogs are set up for success and understanding. If we didn't live hours away, we'd be back regularly for ongoing training, though we'll definitely stop by when we're up in Washington!"

"I took my new pup there and did one on one training. They seemed very knowledgeable and that they had a lot of experience. I asked them about doing a stay and train and they told me really two weeks was the only way to see real progress. Ok, but that’s a few thousand dollars. I was ready to enroll in obedience classes but needed to check my work schedule. I purchased a collar and left. That night while walking my dog it became obvious that the collar was too large without the e-collar they had trained with also on. I immediately texted, less than 3 hours after I left, to ask to exchange. When we finally connected I was told that collar is the smallest they make and that they don’t do refunds. He did say he’d confirm with the owner of the place since we used it while training but it doesn’t work alone and he’d text me back. I haven’t heard a thing. Did the experience impact my dog training? No. But their customer service left me thinking I’ll take my money elsewhere. It’s the little things, and a $30 collar that doesn’t fit that they recommended to me seems like a place to step up and be kind."

"I have been taking my GSD puppy to Optimum since Lulu was about 6 months old. Jenn was referred to me by some friends who had seen her work with dogs and called her, “the dog whisperer.” We have worked with Jenn, Charlie and Elner. Their team provides a great balance of techniques teaching not only Lulu but me too! I now have the knowledge and tools to take my puppy and my toddler out for walks, on public trails, to parks etc., without any worry of dealing with bad puppy behavior. I have boarded Lulu with them multiple times and they are amazing with communication and even sending photos! I usually pick Lulu up without any notice and when I show up I always see a bunch of happy dogs! We will definitely be lifelong clients."

"We love them. My wife and I put our dog Dexter in training for board and train. He was a wild pup when we out him in. When we got him back he was much better. He still has a long way to go to be where we want him to be but the board and train is just to get a good base for your dog. The trainers are very personable and knowledgeable. They love to help you and to teach you how to train and manage your dogs behaviors. Highly recommend their services."