Jackson Hewitt Tax Service

"I have never heard of a tax company charging damn near $500, but guess who does? These guys. They don't tell you that their fees are that high, until they hand you the bill, and then you have to pay upfront right then and there. Go somewhere else. The employees were friendly and did a great job. But save yourself the hassle, especially if you have more complicated filings. I will never be coming here again"

"We had the first appointment of the day right when they “opened” and I came along to help my elderly parents. No one was there. Whoever worked there didn’t even have the professionalism to cancel the appointment, leave a note, reschedule or even bother to show up to work. We waited and nothing. I called their number but it went straight to the phone at the same location - no main office # or answering service was available. Very frustrating. We went to HR Block instead and were treated with respect and professionalism."

"Very professional establishment with funny, kind, and friendly staff. This is my 2nd year in a row getting my taxes done here and like last year the knowledgeable preparers came to my rescue! I wish I could give 10 stars!"

"I walked in off the street to talk about someone at Jackson Hewitt filing an individual tax return with capital gains, and I was shocked at the level of unprofessionalism. The person to whom I spoke had never heard of a nominee 1099 form, which is one component of what I need to file, and he also didn't know how much it would cost, except that it would be "more than $500." I made a tentative appointment, but decided to cancel it the next day. However, with a phone number that no one answered and no email address, I had to call the national office to cancel a local appointment. Twenty minutes later (!) the appointment had been canceled. AVOID."

"I brought my mother in to have her taxes done and Renee was fantastic. She was friendly, informative, and professional. She was also very patient with all of mothers questions. We will for sure be back next year."