Northwest Plus Credit Union 17021 Smokey Point Boulevard, Arlington, WA 98223

"Excellent Ctedit union to deal with, always courteous and paitent. Emilly , Kelly and Shelly put up with me that says a lot for them."

"Ariana is still the best, but I have never had a worse experience with another credit union, I have never used banks and have always been a credit union member, but this is by far the worst. I will take my business to becu, at least they have atms and I can even deposit cash into that account"

"I must say, the staff of Shelley, Emily, and Tiffany at NW+CU in Arlington Are just the best! I had a thing come up, and when I walked into the Arlington location to seek help, they were professional, positive, and so polite to hear my problem. While I was there at the branch, I had great interactions with all three of them. I never felt like a unhelpful solution was going to be the end result. In fact, I left with the original problem solved, and was able to get help logging into the mobile app. NW+CU exemplifies the ture meaning of a community banking experience."

"I’ve been going to this location for years and have never had a problem until today. I get that it’s a Friday and that usually means they’re more busy. However I pulled up to the drive through window and no one acknowledged me for almost 10 minutes and there were no deposit slips I could fill out while I waited. When they did come to the window they took the person who was there after me first. I get that they might not have known but usually you ASK who was there first. And it sucks that the other person wasn’t considerate enough to mention they were there after me. When I said “excuse me I was here first and have a fussy baby in the back seat” the woman just said I could fill out a slip and wait. I was depositing a check. It’s super quick. I filled out my slip and waited. And waited. Baby became more fussy drove around parked and tried to console her went back to the window and again waited. Overall wasted 20 minutes of my day because people are dumb and didn’t end up depositing the check because my baby was not having it. Never going back."

"It’s so frustrating not having any ATM machines available. Their app is constantly crashing, they don’t have access to apple wallet or many other places you can normally link accounts. Every other day it tells me my accounts locked and won’t unlock with my info so I have to call constantly. The tellers are really nice at every branch but that’s the only good thing"