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Banfield Pet Hospital
889 Northeast 25th Avenue, Hillsboro, Oregon, United States
About the Banfield Pet Hospital
Banfield Pet Hospital is a leading veterinary care institution located at 889 Northeast 25th Avenue in Hillsboro, Oregon. With a commitment to providing high-quality and compassionate care for pets, the hospital offers a wide range of services including preventive care, surgery, dental care, and more. Their team of experienced veterinarians and staff are dedicated to ensuring the health and well-being of every furry patient that walks through their doors. Whether your pet needs a routine check-up or specialized medical treatment, Banfield Pet Hospital is equipped to handle all of your pet's healthcare needs. Visit them today to see why they are a trusted name in veterinary care.
Photos of Banfield Pet Hospital
889 NE 25th Ave, Hillsboro, OR 97124, United States
Opening hours of Banfield Pet Hospital
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 18:00
Sunday:
08:00 - 18:00
Reviews of Banfield Pet Hospital
"Calling in to make appointments their call system states they are open Tuesdays and Thursdays. Getting appointments has become incredibly tough, even for routine care. When my pet has been ill or needs a check up, I’ve had to rely on emergency or walk in appointments elsewhere for care which is expensive, on top of paying for a pet care plan that can help lower service cost if service is done at the Banfield clinic. I feel like I’m paying monthly for a plan for services that I am rarely able to utilize at this or other locations. I’m locked in for another year for plan payments regardless, but I’m hoping it will get easier to get even routine care/exams. In the beginning of going here, things were good but the experience has changed."
"A great place to take your pet in case of emergency or just for a quick check-up. This Pet Hospital is located inside the petsmart. Stuff is always ready to help your pets out, super friendly. While you're in there, you can also shop for your pet supplies as well. There are many accessories for different types of pets. Overall, would definitely recommend."
"They always take excellent care of our dog. We have had her in their care for over 2 years now. The entire staff are exceptionally friendly and clearly love animals. We have had great health results for our dog based on their dietary recommendations, that had previously confused other clinics and caused us to spend thousands of dollars on testing. Their monthly care package has also saved us hundreds when our fun loving puppy had an accident and required ongoing wound care. Thank you to all the staff here for all their hard work. You are very much appreciated and respected. Willow says you get Five Woofs ☺️"
"Worst experience with a Veterinarian Clinic I've ever had! We signed our new puppy up for the highly recommended plan which costs 80.00 a month and locks you in for a year, apparently, ( more about commission than the animals!) not to mention it covers pretty much only very basic care/vaccines and I always received a large bill at each appointment as well. Plus, you can never, almost literally never, get your pet in for a "sick dog" appointment, even if the vaccines are what made the pet sick, they are months out!! Oh, and you have to see the same clinic/Vet for treatment, so don't try going to another office. To add stress to this, the Hillsboro 25th Ave. Receptionist, Sue, is the rudest person I've encountered at a business, that has actually kept her job!! My husband and I got anxious just going to the appointments or calling because of her attitude. This place is so awful, we chose to start seeing a private Veterinarian Clinic in Sherwood, and we live 2 blocks away from this Hillsboro location, starting back in May, after going to Banfield for only 3 months! I paid the new Veterinarian to do my girls spay surgery, over using the Plan we are paying for, that's how little trust I have in Banfield. Yes, my husband and I did call and explain these concerns to the Banfield Customer Care Team, all received upon deaf ears, the man we spoke to didn't not care and was not friendly or helpful, only threatening. Yes, we still have to pay the monthly fee, until February 2024, as he/they threaten to ruin our/your credit if you try to stop payment/cancel, even though you can't get an appointment and they can't seem to help your animal when you do get in (chronic diarrhea, 3 months, in our case), a total scam!! New Vet had chronic diarrhea controlled in 3 day's. Do your research, ask around, I wish we did. We've basically been ripped off, by a Cooperation that won't stand behind their services and do right by the customer. Charging for services not rendered is 100% wrong. If you ask me, the "Plans" are deceptive, as they know the customer will not come out fairly."
"The staff are friendly and always have been, but this location has REALLY gone downhill the past couple years. If they're not closed, when you call in a prescription and tell them when you will pick it up... SEVERAL HOURS LATER, you arrive and then need to wait an additional 25+ minutes for the Rx to be filled. If they can't get vets to work at this location, they just as well close it up. I can't even get my dogs' prescription filled because their voicemail says they're closed. I understand that staffing is the issue here, but it's beyond frustrating to have so many problems just trying to get a Rx filled that you purchase for your pet every month. Banfield, you're better than this!"
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