Five Star Mechanical 7509 Grange Street West, Lakewood, WA 98499

"I called this company because they repaired my freezer in the past and I had no issues with that service. The second time was not the same result. After three techs came out on three separate occasions and replaced half the parts, my freezer was still broken. After the second tech, I was told it was working so we replaced our inventory just to lose it all several days later. This was followed up by a sizable bill 2 months later."

"I was sitting at the light at 38th and Alaska this morning about 8:20am. The light turned green and as I start to turn left a Five Star Mechanical van comes speeding through he red light. If your work is anything like your technicians driving I'm sure its pretty substandard. . One day this knucklehead is going to kill someone with your company's name on their van and you won't have a company anymore."

"We have a 20+ year relationship with five star. They installed our HVAC system and have maintained it all these years. They have always been quick to respond to problem calls and all their people are professional and polite."

"Debbie and Sherina are amazing. Our company refrigerator went out during the extreme 100+ temperatures and I was no showed twice by another company. After calling Five Star Mechanical they have gone above and beyond to make sure we were serviced. Their customer service is phenomenal. Bryan, the tech, was also very helpful. I will be a returning customer and recommending them to others!"

"Saltwater Church suddenly lost heat in their office building on a Friday. The dispatcher was knowledgeable, professional, and efficient. Caleb came out within about an hour of our call, diagnosed the problem, and got the system up and running. He gave us the option of replacing the part that had shorted out, or seeing if the system could work adequately without it. We asked him to locate the part and give us a quote. We got the quote just 2 days later. We are very impressed and will use Five Star again!"