Paul Davis Restoration of Olympic Peninsula

"The workers were polite, on-time, and very professional. They did a very good job mitigating the water damage from a broken pipe in the ceiling. I am now waiting for them to do the reconstruction, but I'm sure it will be as good."

"Tyler and his team (Austin and John?) are extremely efficient, professional and very thorough in their mitigation of my flooded basement. They handled my personal belongings with great care and I really appreciated that. For those reasons alone I know that Paul Davis hires quality people who can get the job done and treat their customers with great service."

"Terrible experience. Under communicated. Over promised. Over priced. Sloppy work. Demo of tile with no plastic. Multiple cabinet order mistakes threatening me. Rude and disrespect. Find someone else, you won’t regret it."

"If you want prompt, professional and competent work done to repair water damage, look elsewhere. I contacted Paul Davis restoration of Bremerton because I had a roof leak that I did not discover for several months due to being on deployment, and when I returned I discovered water damage and mold in my ceiling. I contacted Paul Davis restoration because they were simply the first business I could get a hold of. They came out to give an estimate and charged 250 dollars, which they said could be put towards the work being done, to my knowledge it was not. It took me several weeks to get my roof repaired and in that time it took numerous attempts at contacting Paul Davis to remove the patch of black mold in my ceiling. The employees that then came to remove the mold were careless and unprofessional, dropping a piece of the contaminated drywall behind a built in cabinet that they then had to tear out to access, creating more work to charge for, in addition to constantly complaining. Once the patch of ceiling was removed, they wasted no time badgering me for payment, which was the only thing that they were consistent on. Then after the roof was repaired, it took several weeks to get another walkthrough done to assess the repairs by the owner John, after which I was told I would be contacted to schedule a time to conduct the reconstruction. I was not contacted for several weeks, so I called them, was told that my case was assigned to a man named Jack, and he would contact me within the week. He did not contact me for several weeks so I reached out again, now that the span of almost 3 months had passed with no action taken towards repairs. When I got a hold of Jack, he told me that they needed to do another walkthrough, which I needed to wait another 2 weeks for, at which point a family emergency required me to be out of state, so my girlfriend had to be home for and took time off of work to attend. Jack did not give us the correct day for the walkthrough, which then required my girlfriend to leave work urgently to let them in. It turned out the second walkthrough was exactly the same as the first because they forgot they did the first one in the months it took me to get them on the job. After this they were unwilling to work with our schedule and expected us to leave a key so they could gain access to the house while we were gone to conduct the repairs. I simply did not trust any employees associated with this company in my home unsupervised after seeing their work firsthand and ended the job with Paul Davis. Their incompetent, inconsistent, and frankly inconsiderate behavior has made a job that should have taken 2 months at most be incomplete after 7 months. I am currently searching for a different company to hire to finish the repairs to my home."

"Hal from Paul Davis Restoration was WONDERFUL! He has one heck of a crew. From electrical to sheetrock to flooring to (even) my billiard table removal & reinstall everything was on time and right on budget. The drywall guy was a very good finish carpenter, also. Hopefully I'll never need their services again, but I wouldn't hesitate to use them again."