Banfield Pet Hospital
430 Northwest Eastman Parkway, Gresham, Oregon, United States
About the Banfield Pet Hospital
Banfield Pet Hospital is a leading veterinary care institution located at 430 Northwest Eastman Parkway in Gresham, Oregon. With a team of dedicated and experienced veterinarians, technicians, and staff, Banfield Pet Hospital provides high-quality medical services for pets of all shapes and sizes. From routine check-ups to emergency care, the hospital offers a wide range of services to ensure the health and well-being of your furry companions. With a focus on preventative care and education, Banfield Pet Hospital is committed to helping pets live long, happy, and healthy lives.
Photos of Banfield Pet Hospital
430 NW Eastman Pkwy, Gresham, OR 97030, United States
Opening hours of Banfield Pet Hospital
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 18:00
Sunday:
08:00 - 18:00
Reviews of Banfield Pet Hospital
"We've generally had a positive experience through this Banfield Pet Hospital but this last experience has us reconsidering bring our Dog here because of appointment mismanagement and poor communication. We had scheduled a tetanus shot for our dog on Sunday at 3:30pm and was informed there was an earlier slot that became available on Thursday, could we make it in? We informed them that we couldn't make it in last minute after we had taken about 10 minutes off the phone to consider if we could take our dog in so we'd come in for our original appointment time of Sunday at 3:30pm but to our surprise... we received a message that our appointment had been rescheduled to next Thursday without prior approval. When we had called them, they acknowledged that they were not sure why the person had rescheduled without our approval or communication so the best they could do is put us on a waitlist. Come Sunday, we get a call that something had opened up and the Vet will be able to get our Dog in for the tetanus shot. Great, we'll be there in 20 minutes... and when we arrived at this location we were informed... "Sorry, ya'll came too late" What a frustrating experience. We expected at least a transparent line of communication and professionalism especially from long time Wellness plan subscribers. This experience is a word of caution as we are considering alternative options."
"I was able to set an appointment right away and explain to the team members about my dogs aggressive behavior. When I arrived the staff was ready. There was no waiting out in the lobby. We were put in the room right away . Everything was ready to go from the vaccine .to the extra help needed. to get the necessary blood drawn . The staff was great in the handling procedures of my pet. They listened to me on what was the best approach for my pet. We were able to get everything done very quickly . Which is less stress for my dog. We started my GSD on the new Librela medication for hip dysplasia. It is working very well. My dog seems more like her old self wanting to go outside and even playing fetch. I'am very happy."
"I am appalled by what I witnessed at the banfield in petsmart in Gresham what an ugly display of nastiness “Jennine” who is suppose to be professional who is on the frontline for her employer choose the yell and scream and call someone in the store names how childish. The told person to “bite me” called him “ short and fat” does she enjoy degrading people being a bully and allowing children in the store to think this is how you treat people? She continued to egg on the confrontation even when the other person tried to leave she kept saying things to bring more chaos obviously she has regard for herself or her employer. If you are working with the public there is never an excuse for this. I would discourage anyone to allow their pet to be any where near this person or company that would allow a person like this to continue to be in their employ, unbelievable"
"Usually our rate would be 5 stars. I work graveyard, I stayed up til 3pm got no call so I took a nap. My son woke me up telling me they called and said our dog has been waiting for us. I looked at my phone and the call was at 5:17, my son woke me at 5:25. I never got any call saying she was ready til they called and talked to my son. They over charged us for after hours and overnight when they didn't even call anytime saying she was ready. And when I got a link to leave a review it wouldn't let me the page to select a language was the only page it stayed on and then it said I completed the review, when I didn't."
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