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Banfield Pet Hospital
130 Southeast 192nd Avenue, Vancouver, Washington, United States
About the Banfield Pet Hospital
Banfield Pet Hospital, located at 130 Southeast 192nd Avenue in Vancouver, Washington, is a leading veterinary care institution dedicated to providing high-quality medical services for pets. With a team of skilled veterinarians and staff, Banfield Pet Hospital offers a wide range of services including wellness exams, vaccinations, dental care, surgery, and more. The hospital is committed to promoting the health and well-being of pets, ensuring they receive the best possible care. Visit Banfield Pet Hospital for compassionate and professional veterinary care for your beloved furry friends.
Photos of Banfield Pet Hospital
130 SE 192nd Ave, Vancouver, WA 98683, United States
Opening hours of Banfield Pet Hospital
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 18:00
Sunday:
08:00 - 18:00
Reviews of Banfield Pet Hospital
"Do not bring your pet to this location. I have been a Banfield customer for many years. My cat and two dogs all have Banfield memberships. At the location we were seen at previously, we had very positive experiences at Banfield. However, we moved to Vancouver and regularly went to the 192nd location. The vets and vet techs there were incredibly unethical. They failed to share with us pertinent information very central to both of my dog's health, they never return your call, I would need to follow up a significant amount to get refills for my dog's seizure medication etc. Today I went to a different Banfield location and they informed me both of my dogs are having significant medical issues that were recorded by the vets at this location but NOT SHARED WITH US. There were no suggestions for care for my dogs or any sharing of information. IF YOU CARE ABOUT YOUR ANIMALS DO NOT TAKE THEM HERE. I will be filing all the complaints with all the possible people, and I'm someone who doesn't even send my food back at a restaurant if they got my order wrong. Just want the pet parents out here to know about this."
"AWFUL!! I have tried since January to get a simple flea medication through Chewy. Specifically, I have tried FOUR times! Each order was canceled because Banfield off 192nd refused to approve the prescription order. I learned that when you order something from Chewy, the order goes straight into a portal system and Banfield will see the order. It was ignored/refused since January. I called and left messages and NO RESPONSE, EVER! Finally, I call and get someone to talk with and they tell me that my dogs need a comprehensive exam in order to get the order fulfilled. Okay, so I take my dogs in. AGAIN, my order was ignored, not filled, and canceled. I called in AGAIN and asked why it was not fulfilled even after the comprehensive exam. The lady who approves the prescriptions told me that they have NEVER received an order from Chewy for either of my dogs and that it must have been sent to another store. I called Chewy to find out SHE IS A LIAR because she approved it this morning! So now Banfield is gaslighting it's customers...Interesting approach."
"Years ago, I started my dog at Banfield. She had a great vet that saw her regularly, and if there was an emergency, they seemed to always be able to fit us in, if not at our local Banfield, at another nearby. She's 12 now, and the experience is the total opposite. She rarely sees the same vet twice in a row. All visits are drop offs, unless you want to wait for weeks for an in-office appointment. So my dog has to stay there for hours, even for a simple vaccination, which always traumatizes her. I can't wait till our contract is done. I can't fault the individual vets. It's a terrible corporate system. This is what happens when you have a candy bar company that owns a veterinary practice."
"I don’t recommend Banfield pet hospitals to anybody who actually cares about their pet. I had sadly taken my cat to be seen by them six months ago or so and I called to have his pet records transferred to another vet. I couldn’t get anyone on the phone for two days I proceed to give up on transferring vets and I call because my cat has a possible urinary track infection and I’ll get a hold of someone and they ask if they can place me on hold. I say, of course being nice and then I wait on a hold for 15 minutes. They proceed to pick up the phone hang it up. I call back they pick up the phone and hang it up immediately, forcing me to use a different vet with no previous medical records of my cat. Horrible veterinary service as well as horrible customer service. It’s deserving of no stars."
"It felt like they were just going through the motions. They miscommunicated with me the initial visit before my dogs operation and charged me for the same visit at the same time as the operation. Looking for a smaller, more welcome vet next time."
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