Black Diamond Electric Chehalis, WA 98532

"Awesome electrician"

"Exceptional service and reasonable fees to repair/upgrade our outdated electrical outlets to GFCI outlets! Doug and his wife have been pleasant and prompt in their communication and they were kind to work around our business hours. I also noticed how they showed integrity in their work. I am thankful to have found this business through word-of-mouth, our commercial home inspector!"

"Doug is very inconsistent with his quotes and refuses to return phone calls, messages or texts. On the second job that I engaged him on, he submitted a proposal -- which I accepted but tried to make a very small change to afterwards (I asked that he add two outlets to the quantity already planned). However, he then changed his mind and backed out of the deal with no explanation. Not answering phone calls, messages or texts is just horrible customer service. I thought Doug was a stand-up guy, but I was obviously mistaken. He could have at least taken my phone call and given me a reason for backing out, but he just ghosted me. Pretty pathetic. Look elsewhere for your electrical needs."

"I am a general contractor (Centralia Remodeling Plus) and I have been very satisfied with Black Diamond Electric and Doug Carpenter. The prices are reasonable and the work quality is professional. If one of my customers needs a skilled electrician, I refer them directly to Black Diamond Electric, and my valued customers are super happy with the service. I have never had a call back or issue, and the electrical inspections pass, so I just don't have to worry. Like any quality professional, Doug stays busy, so plan your project in advance; that said, if you have an urgent situation, Doug is responsive."

"If you need a new construction electrician don’t call Doug. He is not a user friendly electrician. His wiring isn’t user friendly. I had to pay another electrician to clean up his mess at the tune of $6,000. The cleanup electrician said he’d never seen such a mess and he’d never follow Black Diamond Electric ever again. Beware his business contract can change from acceptance to final billing. Example: wiring of septic included but wasn’t, zero refund. That cost me an additional $975.00 because he stated the septic had been attached to the travel trailer and was a health risk to him. Original bid accepted included rough in and trim plus parts and labor. Can lights were in addition. The invoice I received showed wording change of includes parts, labor, and permit. Estimate rough in draw. He stated that was only a draw so I fired him."